Proud to publish our Fourth Annual ESG Report

At H&R Block, our Purpose is to provide help and inspire confidence in our clients and communities everywhere. As part of this Purpose, we believe in doing our part to be a responsible corporate citizen, which has been a part of our culture and aspirations from the very beginning.

I am pleased to announce that today we published our fourth Annual Environmental, Social, and Governance (ESG) Report, covering fiscal year 2023 (July 1, 2022 – June 30, 2023). Our ESG initiatives are not just about compliance; they are in harmony with our digital transformation and are integral to our Purpose and long-term success. This report reflects our ongoing commitment to transparency, sustainability, and responsible business practices.

In the Environmental landscape, in FY23 we developed a comprehensive greenhouse gas (GHG) emissions inventory for our global operations, in line with the GHG Protocol, to provide greater transparency on our operational impacts. We also launched our ‘Path to Print Less’ initiative as we believe we can materially reduce paper usage over the next several years by reducing print sets, continued client adoption of virtual tools, and scanning documents.

On the Social front, we continue to live out Henry and Richard Bloch’s legacy of service, develop new solutions and experiences that help ease the financial burden of our clients, support our associates, and give back to our communities.

• Last summer, we commemorated the life and legacy of our co-founder Henry Bloch by proclaiming what would have been his 100th birthday as ‘Make Every Block Better Day’. In honor of this milestone, 100 teams of H&R Block associates volunteered throughout the community.
• In January of 2023, we launched our mobile banking platform, Spruce, in our tax offices. Spruce has empowered clients to be better with money, grow their financial health, and build financial literacy. Feedback from users indicate that the available tools give them the visibility and control that they have been missing in their financial lives.
• In February of 2023, in partnership with the H&R Block Foundation and the Marion and Henry Bloch Family Foundation, we pledged $10 million towards the South Loop Link project in Kansas City, where our world headquarters is located. This investment will make the downtown area more inclusive, equitable, and vibrant while providing job opportunities and access to healthier lifestyles. A more sustainable downtown with improved air quality, reduced noise, and a commitment to prioritize pedestrians, cyclists, and multimodal transportation will be created and empowered as a result.

In regards to Governance, we strive to maintain a culture of integrity, transparency, and accountability throughout all levels of our organization. As we navigate this ever-changing landscape, we remain committed to furthering our integration of ESG considerations into our decision-making processes, fostering a diverse and inclusive workplace, understanding and reducing our environmental footprint, and actively engaging with our stakeholders.

I invite you to learn more about our efforts and the progress we continue to make within this comprehensive report. Together, we can continue to create a positive impact.