Random Acts of Carelessness
Terrence OHanlon
CEO & Founder | Reliabilityweb.com | Champion of Enterprise Reliability | Creator of Uptime Elements™ | Leading Global Thought Leader in Asset Management & Reliability
In Winston Ledet's Keynote presentation at Reliability 2.0 Las Vegas he said:
"This pattern of behavior has led us to conclude that the reason for this experience is that only 60% of the normal work of maintenance is inherently plannable. The rest of the work is created by random acts of what we are now calling carelessness. The sites where we see people break this pattern and achieve 92% to 96% planned maintenance for the long term without regressing, are the ones who eliminate the inherently unplannable work. Of course, this cannot be done by maintenance alone. Everyone who does work at a site contributes to the defects that create the unplannable work, and therefore everyone must participate in eliminating the defects that create the 40% of the work that is unplannable."
Carelessness is a very interesting choice of words and he goes on to explain it in greater detail. What do you think of Winston's ideas?
Business Risk Leader at Georgia-Pacific LLC
7yI'm not sure all of it can be attributed to "carelessness". I believe improper training and improper motivation could be a big contributor. Underdeveloped or unskilled workers and rewarding the fire fighter over the precision installer would be examples respectively. Also, improper leadership would rank pretty high in my opinion. By that I mean setting proper expectations and holding people accountable for following proper work habits. However, it is easier to throw it all in one bucket and call it a day. After all, 87.5% of all statistics are made up on the spot.
Mostly Retired Maintenance and Reliability Consultant | Data Analysis, Asset Management
7yGreat Post! Everyone has to take ownership at their position in the organization to be Care-full. We must break the cycle of: Why do we do it this way? Because we've always done it this way! Let's try something different today if we are being Care-less. Take ownership for our part of asset care. I think I'll do some basic asset care and go check the fluids my vehicle. The TPS indicators say the air in the tires are at an acceptable pressure and I'm going to trust them, or maybe I will compare with my manual gauge. Tomorrow I'll even give it a good cleaning.
Superintendent Fixed Plant Planning
7yI agree with this article and think this ratio could vary slightly depending on the efforts invested to change habits and culture in the workplace. We ran a programme a few years ago that focussed on training all employees to see safety as an investment or commodity both at work and home. This programme changed the way people think about their actions by focusing on the psychological part of personal behaviour, and the end result was a different and improved safety culture.
Manager- Maintenance, Engineering & Asset Management
7yCan this ABC of failures be related to the 3 failure patterns illustrated on a bath tub curve- infant mortality, random & aging/wear out?
Plant Manager- Petrobash-Fuchs Lubricants - SUDAN
7yFAGEER FAGEER The Power of Habits 😅