REMEMBERING BRANDS LOST IN TIME: MURPHY
In the grand tapestry of business history, there exists an overlooked collection of stories. These are tales of brands that once shone brilliantly in their respective industries, commanding the attention and loyalty of consumers, yet today, they exist as mere whispers in the echoes of the past. This series of articles embarks on a fascinating journey into the annals of commerce, where we recount the stories of brands that, in their prime, captivated the hearts and minds of consumers. Through the years though, these brands, like shooting stars, blazed across the commercial sky only to dim and disappear.
In this story, we delve into the whys and how’s behind their rise and fall and unearth the lessons, the nostalgia, and stories that reveal much about the ever-evolving landscape of consumer preferences, market dynamics, and the very essence of branding itself. Join us as we resurrect these forgotten comets of commerce, and shed light on the rise and the factors that led to their obscurity.
Welcome to a voyage through time, as we pay homage to Brands that got Lost in Time!
Murphy, a British manufacturer of radios and televisions based in Welwyn Garden City, England, was a once-prominent brand that flourished in its heyday. In its prime, Murphy was an emblem of quality, innovation, and reliability. The brand had carved a niche for itself, gaining the trust of consumers who sought durable and trustworthy products. Whether it was electronics, appliances, or other household goods, Murphy's name carried an air of sophistication and dependability.
However, as the years rolled by, the tides of the market shifted. Emerging competitors and changing consumer tastes began to erode Murphy's dominance. Technological advancements that once seemed futuristic became outdated, and the brand struggled to keep pace with the rapid evolution of the industry. This article is an endeavour to know of and learn from the once prominent brand that got lost in time.
HISTORY
The history of Murphy is a fascinating journey which began in 1929 when Frank Murphy and E.J. Power founded Murphy Radio in England. Notably, the company manufactured radio sets for the British Armed Forces during World War II, demonstrating its early commitment to technological advancements.
In 1931, Murphy's vision for radio sets was clear. He aimed to create a gadget that could be enjoyed by every family member, not just the technologically inclined. This philosophy shaped the brand's trajectory, emphasizing simplicity, affordability, and reliability in their products and Murphy positioned itself as a brand that provided a "homely gadget."
The brand made its debut in India in 1948, just a year after the country gained independence. Murphy quickly became synonymous with its iconic advertising featuring a healthy and bonny baby, known as the Murphy Baby. This baby became one of the most recognizable product logos of the 20th century, featured in calendars, posters, and even gynecologists' clinic advertisements. The notion of having a "Murphy baby" became a popular compliment for beautiful, healthy children.
Sharmila Tagore, a renowned actress, graced Murphy's early print ads, contributing to the brand's appeal. The brand was also known for its catchy tagline sung by Mohammad Rafi, "Murphy Ghar Ghar Ki Ronak, Tarah Tarah Ke Murphy Radio, La Dete Hai Ghar Mai Jaan,"(Murphy is the light of every house, different Murphy Radios bring life to every house) which added to its cultural resonance.
In the year 1937, Frank Murphy left the company in 1937 to establish FM Radio. This departure did not diminish the prominence of the Murphy brand and it amalgamated with Bush Radio in the year 1962 to continue its business operations. The name 'Murphy' survived as a licensee of far-eastern electronics goods. Over the years, the brand expanded to beyond radios and adapted to changing consumer needs. However, when the radios came to be replaced by Television sets and mobile phones, Murphy faltered and failed to adapt to this change in technology. This ineptness lead to Murphy losing its once gleaning sheen. The brand is now existent under the Mumbai-based Shirodkar Group of Companies, offering a range of home appliances, including home theatres, DVD players, and televisions.
The story of Murphy reflects not only the evolution of a brand but also the cultural impact it had on generations. From being a symbol of cutting-edge technology to becoming an icon in households across India, Murphy's journey is a testament to the enduring power of innovative branding and adaptability in the ever-evolving world of consumer electronics.
MURPHY MUNNA
Murphy Munna, the cherubic face of Murphy's post-independence era in India, became more than just a mascot. The mascot soon gained traction as a cultural icon, etching its innocence into the hearts of expecting mothers and families across the nation. As the personification of a 'dreamy baby' Murphy Munna quickly became the poster boy of radiance and sweet innocence. Originally sought to be a girl, Murphy Munna was actually an Indian boy hailing from the small town of Manali by the name of Kagyur Tulku Rinpoche.
The connection between Murphy Munna and the brand's identity was solidified by the brand's tagline, "Ghar Ghar Ki Ronak" (the spirit of very house) and the accompanying jingle sung by the legendary Mohammed Rafi. This musical association created a lasting imprint in the minds of consumers, reinforcing the brand's image as a harbinger of happiness in every household.
The cinematic world also embraced Murphy Munna's charm, with the 2012 film 'Barfi!' featuring the mascot prominently. In the movie, Barfi's mother dreams of having a child like Murphy Munna while expecting. The film not only incorporated the brand into its title track but also named the protagonist, played by Ranbir Kapoor, as Murphy "Barfi" Johnson, paying homage to the iconic mascot.
However, the film's portrayal of Murphy Munna led to legal complications. Murphy Radio, not pleased with the unauthorized use of their trademark, sent a legal notice to the producers of 'Barfi!' Allegations of copyright infringement and concerns about the brand being portrayed negatively, especially in a scene where Barfi's mother dies while turning on a Murphy Radio, were raised. The incident showcased the protective nature of brands over their iconic mascots and the delicate balance between creative expression in cinema and the rights of trademark owners.
LESSONS
The tale of Murphy, imparts valuable lessons for both businesses and consumers alike. Here are some key takeaways:
1. Adaptability is Crucial:
In a rapidly evolving market, adaptability is paramount. Murphy's downfall stemmed from its inability to keep pace with changing consumer preferences and technological advancements. Successful brands must remain agile, willing to embrace change, and adapt their strategies to meet the demands of the contemporary market.
2. Understanding Consumer Trends:
Murphy's decline was exacerbated by a disconnect from emerging consumer trends. Brands need to understand their target audience and stay attuned to shifts in consumer behaviour. Regular market research and feedback mechanisms can help companies align their offerings with the evolving expectations of their customers.
3. Balancing Nostalgia and Modernity:
Nostalgia can be a powerful asset, but it must be balanced with modernity. While Murphy's vintage appeal may resonate with older generations, it failed to capture the interest of newer demographics. Brands should leverage their heritage wisely, combining it with contemporary elements to create a timeless allure that spans generations.
4. Investing in Brand Loyalty:
Loyalty is a fragile commodity. Murphy, once synonymous with trust, saw its customer base erode as competitors offered more enticing alternatives. Businesses should invest in building strong relationships with their customers, fostering loyalty through consistent quality, exceptional customer service, and a genuine connection with their audience.
5. Strategic Brand Reinvention:
Murphy's products, once revolutionary, became relics over time. Companies must recognize the finite shelf life of their offerings and plan for regular updates, improvements, or even complete overhauls to stay relevant. Understanding when a product has reached its peak and when to introduce new iterations is crucial for sustained success. Rebranding and reinvention can breathe new life into a struggling brand. Murphy's attempts at revival were limited by its inability to shed the baggage of its outdated image. Successful rebranding requires a strategic, well-thought-out approach that resonates with the current market without alienating existing customers.
The lessons from Murphy's journey serve as guideposts for businesses navigating the dynamic landscape of the market. By remaining adaptive, innovative, and customer-focused, brands can not only survive the passage of time but thrive in an ever-changing world. Murphy’s story serves as a cautionary tale for businesses navigating the ever-changing currents of the market. It highlights the importance of adaptability, foresight, and a relentless commitment to staying at the forefront of consumer trends. As the world continues to evolve, Murphy's story stands as a reminder that even the most venerable brands must constantly reinvent themselves to remain relevant in the relentless march of time.