Rising Costs and Outsourcing: Lessons From Thanksgiving Dinner

Thanksgiving 2024 brought an increase in dinner costs by 4.5%, underscoring challenges such as inflation, labor shortages, and supply chain disruptions. While families adjusted their strategies to keep traditions alive, small and medium businesses (SMBs) can draw similar lessons to enhance operational resilience. Like households finding innovative solutions, businesses must consider outsourcing as a strategic lever to manage resources effectively.

This article explores how the economic realities reflected in Thanksgiving align with the benefits of outsourcing and how firms can position themselves for growth amidst rising operational costs.

Lesson 1: Balancing Costs Without Compromising Quality

Faced with rising food prices, many families opted for budget-friendly alternatives, demonstrating resourcefulness. For businesses, outsourcing offers a comparable approach to optimizing expenses while maintaining quality. By partnering with professionals in established outsourcing destinations like the Philippines, known for exceptional customer service, SMBs can deliver excellence at reduced costs.

According to the Philippine Statistics Authority, the country’s BPO sector contributed $29.5 billion to its GDP in 2022, with services such as customer support leading the charge. Outsourcing non-core activities enables SMBs to focus on strategic priorities without sacrificing service quality.

Lesson 2: Tackling Supply Chain Challenges

The success of Thanksgiving dinner hinges on seamless supply chain coordination. For businesses, operational efficiency depends on managing complex logistics. OnSpot Global, for instance, excels in providing supply chain solutions, leveraging its expertise to reduce bottlenecks and streamline operations.

By outsourcing supply chain functions to experts, SMBs can mitigate disruptions, improve delivery timelines, and reduce inefficiencies—key elements for ensuring customer satisfaction and operational success.

Lesson 3: Leveraging Expertise, On Demand

Preparing the perfect Thanksgiving feast requires specific skills, whether it’s roasting the turkey or baking pies. Similarly, businesses need access to specialized talent for critical functions. Outsourcing to countries like Ghana, emerging as a hub for tech-savvy professionals, allows businesses to gain access to expertise without the overhead of full-time hires.

With Ghana’s growing prominence in the IT outsourcing landscape, companies can tap into its rich talent pool for software development, technical support, and data management. Combined with the Philippines’ reputation for customer service excellence, businesses gain a dynamic workforce equipped for success.

Lesson 4: Building Resilience Through Collaboration

Despite economic pressures, families continue to find joy and connection during Thanksgiving. Businesses can emulate this resilience by forging strong outsourcing partnerships. OnSpot exemplifies this by offering scalable solutions tailored to each client’s unique needs, allowing SMBs to remain agile and competitive.

Outsourcing empowers businesses to navigate uncertainties while focusing on core competencies, fostering long-term sustainability.

Thanksgiving and Outsourcing: Shared Values

The essence of Thanksgiving—gratitude, resourcefulness, and adaptability—mirrors the strategic value of outsourcing. By delegating operational challenges to trusted partners like OnSpot, SMBs can achieve greater efficiency, enhanced customer experiences, and sustainable growth.

"Efficiency is doing things right; effectiveness is doing the right things." – Peter Drucker

Outsourcing embodies this philosophy, allowing businesses to strike the perfect balance between operational efficiency and strategic effectiveness.

OnSpot: Your Partner in Outsourcing Excellence

OnSpot connects SMBs with world-class talent, offering solutions that reduce costs and enhance performance. Whether leveraging the Philippines’ unparalleled customer service culture or Ghana’s technological expertise, we ensure businesses are equipped for success—just like a well-planned Thanksgiving dinner.

Let OnSpot be your partner in driving business growth, resilience, and efficiency.