Robotic Process Automation: Ask This;
Robotic Process Automation: Ask This;
TLDR: Ask This;
1. How to assess the suitability of a local process model for automation using RPA technology?
2. How will roles change by the use of automation technologies as RPA and machine learning?
3. Do you have future plans to do automation using microservices or APIs instead of RPA tools?
4. How prioritized is business process development in general and RPA specifically at you business function?
5. What concerns do you have about the use of intelligent automation tools as robotics process automation, artificial intelligence and machine learning tools?
6. Do you believe Robotic Process Automation tools will offer value to your tax function?
7. Does robotic process automation really help it achieve your business imperative of better, faster, for less?
8. What is robotic process automation and why will it revolutionize the human services workforce?
9. How much it involvement will Robotic Process Automation implementation require?
10. Will you utilise a change management process to implement RPA into your organization?
11. How does the Robotic Process Automation improve the performance of shared services?
12. How can robotic process automation drive transformational business process improvement?
13. Are you aware of approximately how many RPA robots have been developed and/or deployed across your organization line of business?
14. How far up the value chain in your organization have you deployed Robotic Process Automation?
15. Which are the most error prone and time intensive process to which RPA can be applied?
16. What implications will the RPA strategy have on people with regards to numbers, retraining and communications?
17. Does rpa have any impact on security management and data protection of your organization, especially enabling blockchain technology?
18. How do you determine where to implement RPA and process intelligence?
19. How do new forms of AI enabled data analytics, pattern recognition, chatbots, natural language processing, and Robotic Process Automation fit within other emerging FinTech trends?
20. Who has defined plans to implement Robotic Process Automation in your organization?
21. Are rpa related metrics different than what you would use to measure overall organization performance?
22. Do you have your business continuity and Disaster Recovery plan for RPA environment?
23. Are lean six sigma and/or Robotic Process Automation use within your organization?
24. Has your organization implemented IT governance over the RPA to ensure data security and system integrity?
25. Does your organization have a culture of patience and realistic expectations for RPA deployment?
26. Do you estimate the benefits of automation on a process by process basis, so that if resources can be relieved of tasks through automation, where will freed up time be spent?
27. Which companies will use RPA first to get a decisive advantage over the competitors?
28. What are the advantages and disadvantages of using a test automation tool as a RPA tool?
29. Where can robotic process automation help efficiently connect legacy erp systems to emerging technology?
30. What is the impact of RPA and other automation on your workforce reduction in coming years?
31. Has your organization seen any quantifiable benefits through the use of your RPA solution provider?
32. Does anyone use RPA software currently either in a research context or organization context?
33. What challenges does your organization have, if any, regarding RPA deployments?
34. What is your current financial years Robotic Process Automation budget for software and services?
35. Where will rpa make the greatest positive impact on health plan efficiency, performance and cost control?
36. How did experience the transition from no or limited RPA experience to work in your organization using robots?
37. Are you using Robotic Process Automation for transactional & administrative work?
38. Does your rpa project only need to be automated for a short period of time, after which you will implement a longer term solution?
39. How can robotic process automation be used to quickly automate supply chain processes?
40. Are scripts for Robotic Process Automation software useful without the base software?
41. Are there limits on interfacing Robotic Process Automation or AI software with your other licensed software?
42. What are the main benefits of RPA compared to other available automation technologies?
43. What is the current level of process automation that may have already been initiated?
44. How the potential of a process for Robotic Process Automation is currently being assessed?
45. Is robotic and cognitive process automation emerging in your outsourcing relationship?
46. How do the impressions of Critical Success Factors regarding Robotic Process Automation implementations differ from the ones given by vendors?
47. What is the current status of Robotic Process Automation deployment at your institution?
48. What is the current status of Robotic Process Automation deployment at your organization?
Organized by Key Themes: PROCESS, ENTERPRISE, DEVELOPMENT, MANAGEMENT, ARCHITECTURE, RPA, TECHNOLOGY, AUTOMATION, DESIGN, PROJECT:
PROCESS:
Are lean six sigma and/or Robotic Process Automation use within your organization?
Make sure the purpose of this engagement is to invest in the expansion of Robotic Process Automation (RPA) by applying a variety of Process Improvement and RPA design tool, including Lean Six Sigma, Business Analysis, data collection and interpretation, and other Business Process Management tools.
How important do you expect your workforce capabilities to be in supporting your organizations future growth plans?
Participate on the RPA Governance Board and lead the Robotics Process Automation COE which is responsible for RPA demand management and business value delivery, new process design and blueprinting and building, deploying and supporting a digital workforce.
What does the future hold as RPA becomes more and more prevalent in the business world?
Ensure your team is working on developing various solutions using Robotic Process Automation (RPA) technologies that embed Artificial Intelligence, Machine Learning, Deep Learning techniques to automate routine, rule-based processes to lead the workforce and provide them the opportunities to become Knowledge Workers.
What is the current level of process automation that may have already been initiated?
Safeguard that your group is responsible for developing business processes using robotic process automation (RPA) software and any other tools that may make sense.
Is there a specific requirement on data security and data control for RPA based solution?
Lead and oversee the RPA development process, including constructing and maintaining efficient, reusable and reliable configurations with robotic process automation software and tools as well as testing activities, including integration testing, end-to-end (business process) testing and user acceptance testing.
Do you have adequate business and IT governance frameworks in place to provide oversight, arbitrate, and render decisions regarding AI enabled solutions?
Work with business process owners to execute automation initiatives by analyzing and designing high-level process workflows using automation tools; Work with developers to build, test, and implement RPA or other solutions, ensuring quality of the system.
How the control objectives are related to the process workflow in the current situation?
Interface so that your operation is involved in RPA Business Process Modeling and WFM Business workflow design and modeling capabilities.
How has the service provider taken feedback and incorporated it into the solution and delivery?
Create detailed exception scenarios with business data exceptions that the robotic process automation design needs to incorporate.
Which risks are involved in changing your organization entire network in order to optimize processes?
Interface so that your staff is involved in first hand understanding and involvement with Robotic Process Automation (RPA), Cognitive solutions, Business Process Modeling and offshoring.
How do you identify and select the right processes for RPA?
Verify that your design is involved in using data and analytics to identify opportunities for process automation improvements.
ENTERPRISE:
Does your organization have a formal, written protocol for handling, documenting, and reporting incidents?
Oversee that your team provides integration technology and solution architecture for application implementations, Master Data Management (MDM), Robotic Process Automation (RPA), Enterprise Reporting and Business Process Management (BPM).
How are product support plans, processes and deliverables interrelated to each other?
Ensure your staff is responsible for providing a strategic direction for Business process automation in support of the RPA Center of Excellence and overall enterprise architecture organization.
What are the requirements for data when it comes to using artificial intelligence technologies?
Secure that your strategy is overseeing key IT business operations functions like Program Management, Enterprise Architecture, Robotic Process Automation, Enterprise Testing COE, Financial Management and Asset Management functions.
How do you prepare the automation roadmap?
Make sure the Robotic Process Automation Program Manager (RPA Program Manager) is responsible for defining and executing the vision and roadmap for the enterprise automation program.
How do other organizations reach the right customers, cut marketing costs, and increase sales?
Work closely with different business groups across the enterprise to identify areas where RPA solutions could help solve challenges and increase efficiency.
How do you use analytics and visualization to improve management control and decision making?
Safeguard that your operation works closely experienced in enterprise wide business applications with a deep technological infrastructure awareness.
Are you getting the needed support from the highest levels of your organization?
Make sure your organization develops architectural products and deliverables for the enterprise and operational business lines.
Which organizational unit is primarily responsible for governing the RPA capability?
Make sure the Lead Architect will be responsible for a team of enterprise architects.
How well are the team roles aligned to the solution complexity and system design requirements?
Maintain the Enterprise Conceptual and Logical Models and ensuring project related models remain aligned.
Who develop the code that translates the business logic into a robotic workflow?
Be sure your operation is skilled in troubleshooting event flow through Enterprise Audit infrastructure.
DEVELOPMENT:
How well do you feel that management is helping the general staff understand the value of RPA in your organization?
Safeguard that your team guides business units to ensure RPA best practices and BPM industry standards are followed to invest in process assessment and analysis, automated solution design and development, production deployment, technical troubleshooting and problem resolution.
What elements of a partnerships program would you consider best suited for centralized management?
Drive the intelligent automation practice such as Robotic Process Automation (RPA) and Machine Learning (ML) to deliver on business needs through direct development and/or business partner collaboration.
Do automated processes result in improved operational efficiencies leading to cost savings?
Gather requirements via (internal) client meetings and lead the solution design process jointly with (internal) customers, Business Development and Engineering.
Which standard processes are top companies using for the implementation and scaling up of RPA across complex international operations?
Develop experience End to End development of Business Process using Robotic Process Automation.
Are smes from shared services and operations involved in the process automation program?
Assure your team is involved in RPA and other Intelligent Automation development and deployment for external/market consumption.
How will you manage version control, release management, environment provisioning and user access control?
Liaison so that your process manages the planning and execution of complex new product development test programs for the Drives business focused on the delivery of products through the development test process, and into a finished state for release to external (internal) customers.
Who in your organization should be involved in the adoption of Robotic Process Automation?
Certify your company is involved in design and implementation of strategy and business development projects.
How prioritized is business process development in general and at your department?
Make headway so that your process analyzes system requirements and leads design and development activities.
What are the greatest challenges and opportunities you see for the continued development of AI?
Respond to requests from the development team and business stakeholders to build and develop RPA solutions.
Are you still using valuable human resources to manually take data from one place and put it in another?
Take control of the whole front end development process from code design to implementation.
MANAGEMENT:
What tasks are time consuming, has a workflow and needs to be completed as part of your current processes?
Certify your team is involved in technology solutions that support process improvement including workflow, low/no code platforms, RPA solutions, case management solutions.
How do you manage changes to the robot configuration and any integrated up and downstream processes in a controlled manner?
Manage involvement providing leadership, advice and guidance to management on strategic initiatives pertaining to robotic process automation (RPA); involvement measuring, tracking, analyzing and reporting key workforce service metrics; involvement analyzing policies and procedures; making recommendations and implementing changes for process improvements.
How do you use analytics and data visualization tools to gain a consolidated view of CX?
Develop experience targeting alliances from CX centric solution and/or services companies (contact center platform and technology providers, automation and RPA providers, service providers, digital agencies, system integrators, and management consulting firms).
What groups within your organization should be involved in the security approval process?
Make headway so that your process is involved in Risk Management Identification and Mitigation.
Do you have a backlog of legacy integration needs creating bottlenecks on your path to better customer satisfaction and greater operational efficiency?
Develop management reporting solutions to include the design of reporting KPIs and key metrics as well as creating visualizations through business intelligence platforms.
What is the incident management framework to respond to instances where the robotic workforce is impacted by unforeseen process changes?
Make sure your process is involved in Change Management in technical teams.
How will rpa change interactions with stakeholders upstream and downstream from the automated activities?
Interface so that your group is involved in managing RPA change management.
Is the executive team able to lead your organization to become a high value, high performer?
Lead the design and delivery of solutions across Product Information Management landscape.
How do you prioritize by modelling out the practices and processes in scope for RPA?
Warrant that your design complies with all team version control and change management policies and practices.
How do you grow awareness and support for RPA?
Provide expert project management and support to consulting teams for large scale projects, to ensure successful delivery of improvements and post project value realization.
ARCHITECTURE:
What groups within your organization should be involved in the security approval process?
Interface so that your workforce is involved in Requirements Management, Configuration Management, SW Development process models, Quality Management Systems, architecture, design and implementation application and maintenance of Product Life Cycle models.
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Are smes from shared services and operations involved in the process automation program?
Be sure your personnel is involved in business process modeling tools and enterprise architecture tools.
What are the advantages and disadvantages of using a test automation tool as a RPA tool?
Use a servant leadership manner to provide coordination and guidance for your team in the areas of architecture, refactoring, design integrity, implementation, test, and mitigation of quality issues.
What are the implications of Robotic Process Automation for the control environment?
Be certain that your operation is working closely with (internal) customers to understand the functional safety requirements and system architectures and feeding those back into the development teams.
How should the automation department prepare the workforce for new technology as AI?
Deliver the EA process and active participation with architecture review and advisory process.
Do you apply the notion of automation of mundane and repetitive knowledge tasks to software?
Apply model based systems engineering methods to functional safety architecture and development processes.
What are the obstacles to developing and deploying the real time monitoring tools?
Secure that your personnel is involved in developing software for high performance parallel hardware architectures.
Are smes from shared services and operations involved in the process automation program?
Confirm that your staff is involved in enterprise architecture tools.
Which risks are involved in changing your organization entire network in order to optimize processes?
Verify that your operation is involved in infrastructure or security architecture and governance.
Is automation robust enough in the solution to offload repetitive tasks from humans?
Make sure your strategy is involved in establishing architecture governance models.
RPA:
Does your organization have the acumen to do rapid development within the business?
Guarantee your organization engages with cross-functional teams to develop business requirements documentation of the process to be automated in a manner that is understood by the business users and can be shared with RPA solution design and dev teams.
How does the service provider address scaling deployments across clients processes?
Ensure you provide software and implementation for Robotic Process Automation (RPA), Business Process Management (BPM), and Advanced Data Intake powered by cognitive capabilities such as natural language processing and machine learning.
Which risks are involved in changing your organization entire network in order to optimize processes?
Safeguard that your staff is involved in RPA Platforms and other business process automation technologies.
How has your organizational structure facilitated or hampered the implementation?
Ensure you provide your (internal) clients with a comprehensive suite of consulting and advisory services that include internal audit outsourcing and co-sourcing, enterprise-wide risk assessments, risk management regulatory compliance (including Sarbanes-Oxley (SOX)), advisory and quality assurance, IT audit, cyber security, data governance and data analytics, RPA (robotic process automation and privacy.
What are the opportunities and challenges in sharing and utilizing new mobility data?
Be confident that your staff is responsible for the development and automation of business and infrastructure operational workflow across the enterprise, utilizing RPA solutions.
How might your organization glean personal data from your customers via the wearables?
Safeguard that your group works with process owners on business process standardization using methodologies as Lean Six Sigma, before beginning RPA development.
How do you prepare the automation roadmap?
Make sure the RPA Developer is responsible for the development and design of automation projects and initiatives, supporting your organizations overall goals and roadmap.
How will you ensure that the automation is executed using the latest version of the configuration?
Identify opportunities for improvement in existing process and automate the process using Automation Anywhere RPA software.
Where have different departments typically found success using automation software?
Develop experience integrating automation workflows using RPA into existing business processes and business applications.
How valuable are digital workers that support internal employees to improving process automation efforts?
Make sure your company coordinates with the business and the RPA team to identify and provide support for solution designs for production issues and enhancements.
TECHNOLOGY:
How do new forms of AI enabled data analytics, pattern recognition, chatbots, natural language processing, and Robotic Process Automation fit within other emerging FinTech trends?
Be confident that your operation is emerging tax technology, including robotic process automation (RPA), artificial intelligence (AI), blockchain, cloud solutions, data lake development and business intelligence innovation.
Do you have the right team to support the solution and carry out responsibilities?
Explore emerging technology trends to support business innovation cloud, mobile, robotic process automation, AI, machine learning, etc.
Do you ensure job satisfaction and opportunities to learn and grow in your organizations?
Check that your process is working closely with the RPA technology PM to define quarterly use case roadmap and monthly backlog grooming.
How does the technology of RPA integrate with and support digital transformation?
Support Information Technology and business to implement effective and low cost solutions; support business teams in development of business cases.
How do you implement and communicate RPA successes to drive support?
Coordinate the design, development and implementation of analytical tools, technology and business solutions that improve HR and business decisions and that drive operational efficiency.
Which risks are involved in changing your organization entire network in order to optimize processes?
Make sure your staff is involved in all aspects of the RPA technology platform.
Do you agree with the principle of increasing risk management audits for RPA members?
Safeguard that your staff analyzes business problems, develop technology solutions to such problems and manage solutions through the full life cycle.
Do you have an opportunity to bring work back on shore, albeit to a digital workforce?
Foster involvement exchange and promotes knowledge transfer with other site and regional Process and Process Control Technology Engineers.
How do you manage changes to the robot configuration and any integrated up and downstream processes in a controlled manner?
Be sure your company is involved in managing in an environment with changing business conditions, technology, and system changes.
Why are you looking at the RPA being the arbiter for the relationships between producers and first processors?
Verify that your design builds organizational capacity for change including the identification and development of talent and optimization of resources, technology, and investments to produce (internal) customer value and sustained results.
AUTOMATION:
Does the emerging technology have a significant impact on the planned audit scope?
Assure your operation is involved in designing and implementing large scale process automation solutions using the leading RPA (robotics process automation) and/or other emerging automation technologies.
Do you have the capability to manage demand and work prioritization on specific processes to meet agreed upon SLAs?
Be sure your group functions as an integrator between the end users and Robotic Process Automation team, helping to create automation solutions to meet business needs.
Does the project involve you using new technology that may be perceived as being privacy intrusive?
Make headway so that your company is involved in automating processes using Python, robotic process automation or similar technologies.
Have you identified and protected your most valuable processes and information?
Check that your process is involved in preparing and presenting business case for automatable processes, solution designing, and developing automation tasks for the identified processes.
What impact will automating functions currently carried out by humans have on society, on the economy, and on the way your organization approaches opportunity?
Safeguard that your workforce is involved in Robotics Process Automation (RPA) as well as Master Data Management approaches and technologies.
Have you assessed the potential savings on health care costs and the effect on the wellness and morale of your workforce by using robots to relieve tedious or potentially deleterious tasks?
Oversee that your organization is involved in developing, deploying and/or supporting automation chat bots, exposure to Robotic Process Automation (RPA) and Intelligent Process automation (IPA).
How do you identify new processes?
Establish partnerships with business stakeholders, and maintain open dialogue to identify process improvement and automation opportunities, and influence the transformation roadmaps of your partners through automation.
Do you have future plans to do automation using microservices or APIs instead of RPA tools?
Ensure you accelerate the delivery of digital (internal) customer engagement systems using digital technologies as cloud, microservices, robotic process automation and artificial intelligence to your (internal) clients.
Are smes from shared services and operations involved in the process automation program?
Secure that your organization is involved in Robotic Process Automation (RPA) or Artificial Intelligence (AI).
How do you detect and resolve harmful bottlenecks, costly inefficiencies and compliance issues?
Develop a strategic direction for the automation service including communications and (internal) customer engagement for awareness of robotic process automation to provide efficiencies and savings in the execution of organizational processes and activities.
DESIGN:
How should insurers analyze the capabilities of new technologies to determine the best way to improve processes and realize benefits?
Work with team to analyze process automation requirements and design robotic process automation solutions, architecture, and logic.
How do you manage the security of your automated processes and prevent cyber attacks, intrusions or hacks?
Verify that your workforce is supporting the strategy and design, and ensuring delivery of robotic and cognitive automation solutions as RPA and chatbots.
Can new developments in the area of RPA provide solutions for managerial and strategical challenges?
Develop the design, documentation and delivery of Robotic Process Automation software and other automation technologies.
Will the process change soon in the future and, if so, how significant are the changes?
Be confident that your strategy is conceptualizing RPA solutions and understanding the prescribed RPA design architecture.
How do you approach the customer service strategy?
Check that your process provides consultation on process design alternatives and decisions.
Which risks are involved in changing your organization entire network in order to optimize processes?
Assure your operation is involved in system design and implementation.
Are smes from shared services and operations involved in the process automation program?
Check that your strategy is involved in implementing responsive design and application state management.
How does the optimized manufacturing footprint look like from an end to end perspective?
Design, develop, and deliver optimized and scalable robotic process automations.
Which risks are involved in changing your organization entire network in order to optimize processes?
Make headway so that your workforce is involved in Responsive Design techniques.
Which risks are involved in changing your organization entire network in order to optimize processes?
Be confident that your strategy is involved in the life sciences industry, either on the owner side or design firm, specifically regarding the design, installation, and validation of CGMP systems.
PROJECT:
What is the minimum/maximum time to execute a process, and how consistent are we?
Work with the Product Owners and Business Analysts to execute project plans for implementation projects Work with the RPA Architect and Operations team to execute deployment plans.
How industries have been revolutionized and how offering management fall into place?
Design RPA Process Automation programs for projects or enhancements to existing programs.
How do you prioritize, understand impacts, and measure progress?
Guarantee your workforce serves as an Robotic Process Automation (RPA) Engineer for a Robotic Process Automation (RPA) Project.
Are there any best practices for monitoring cybersecurity threats in your organization?
Support process owners for RPA related issues and monitor project progress after implementation.
Do you regularly assess that the configuration of the rule set and processing logic remains relevant to your business needs and demands?
Provide legal operations program support by identifying and executing high priority strategic and process improvement projects across Legal with a focus on building a core legal data set.
How do you continue to support the intelligent automation program from a risk and governance perspective?
Guarantee your design acts as a liaison between business stakeholders and vendors to ensure successful implementation and support of project efforts.
Where can robotic process automation help efficiently connect legacy erp systems to emerging technology?
Be sure your process develops business acumen and strategic thinking skills to connect the dots between market drivers, business objectives, marketing goals and individual projects.
How will rpa ensure that member provide updates on progress towards risk improvements?
Assure your design provides continuous updates to RPA stakeholders and Project Manager during project delivery.
What effects does the employee perceive that RPA has on the job characteristics?
Responsible to define the strategy and process to handle major project upgrades.
How do the impressions of Critical Success Factors regarding Robotic Process Automation implementations differ from the ones given by vendors?
Manage cross functional projects to implement Business Performances and RPA efficient solutions.