The Sale Is Lost At “Hello”
What would it take for your qualified prospects to feel so confident after an initial meeting with you, that they felt it wasn’t necessary to see any other advisors and they were ready to hire you on the spot?
Is that scenario even possible?
The idea of this, my fly in the face of everything you’ve probably been taught by your mentors over the years.
The “normal” acceptable advisor sales approach, is to lengthen the process over multiple steps.
The discovery meeting, the planning meeting, and all other in-between meetings, are designed to widen the sales window -- because the belief is that the more your prospect can experience you as their advisor pre-sale, the easier it’ll be for them to become your client at the end of your process.
But is this belief based in truth?
Is this value-based “try you and then they’ll buy you” approach, really a consistent and reliable method for converting qualified prospects into paying clients, in a commoditized market?
It’s fair to say, it no longer is.
Most advisors convert less that 3 out of 10 prospects on average.
They find themselves having to retool their sales process around new products and services, and new sales tactics, over and over, in the hope of being able to communicate their value more convincingly.
Unfortunately, due to these prevailing beliefs to selling, value itself has been commoditized to the extent that being a competent and experienced advisor is no longer a competitive advantage.
Here’s an idea that is based in truth and that will help you counter this:
The sale is lost at the beginning of your process, not the end.
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For your prospect to feel confident they don’t need to “shop” other advisors after meeting you, they need to form the impression that you’re not like other advisors.
You’re different.
You’re trusted.
In other words, your differentiation would need to be evident throughout your sales process, not based on your technical competence, but on your ability to understand them at a deep level.
Most conventional advisors are solution-driven and focused on proving their value from the beginning of their sales process.
To differentiate, you need to be problem-centric and focus only on understanding your prospect’s deepest issues.
Your only objective should be to diagnose their problems, to see if they’re ready to own them and willing to trust you as the one to solve them.
That’s it.
It’s a simple approach based around transparency and trust, and most importantly, it will differentiate you from 99% of your peers.
Without fully mastering this approach, you’re bound to hear this often:
“Your approach and information is interesting and I’ll hear you out to the end to make sure I haven’t missed anything, but then I’d like to think it over”
Ari Galper is the number one authority on trust-based selling and has created Unlock The Game®, a new sales mindset that overturns the notion of selling as we know it today. Thousands of Business Owners worldwide have been transformed by his trust-based sales approach. Get access to his Free Masterclass at www.UnlockTheGame.com/Video, order his new book "Unlock The Sales Game" at www.UnlockTheGame.com/AriBookOrderNow, subscribe to his podcast "Stump The Guru" or to be a guest on his live show, visit www.UnlockTheGame.com/StumpTheGuru