The Secret Under the Excellence in Housekeeping

When it comes to keeping up the high standards of housekeeping in any hotel, there's a secret ingredient that truly makes all the difference is the attention to detail. It is this attentive focus on every single aspect,  what really determinates the exceptional housekeeping, leaving a lasting impression on guests and taking the overall guest experience to the next level.

One of the key factors that contributes indirectly to the excellence of housekeeping  is the design and layout of the rooms. The room design plays a crucial role in setting the stage for effortless cleanliness, or at least it makes everything easier for the Housekeepers. From the choice of materials and furnishings, to the layout of the space. Every single aspect is carefully considered to ensure that cleaning is efficient and effective. Thoughtful design elements, such as easy to clean surfaces, strategically placed storage solutions, and well designed bathrooms can contribute to a seamless cleaning process.

However, it is not just the physical aspects of the room what makes the difference. It´s the meticulous attention to detail that truly sets exceptional housekeeping apart. Guests notice everything,  even the smallest cleanliness cues, such as spotless mirrors, dust free surfaces, and tidily organised facilities. These small things create an atmosphere of cleanliness and attention to detail that guests appreciate and remember. Do you want a tip? When you supervise a room, think as guest. For example sit in the toilet and check what he would be looking at, you cannot imagine how much change the perspective.

In order to achieve this level of excellence, it is essential to have a motivated and dedicated housekeeping team. And believe me, usually is the most challenging part. Staff motivation plays a crucial role in setting up a culture of excellence. Recognising and rewarding the exceptional performance, and providing ongoing training and development opportunities. But don´t forget, creating a supportive work environment all contribute to a motivated and engaged team, Hospitality business is kind of a show business and you as a housekeeping manager need to entertain not only the guest but also your staff, motivating them. Because, when housekeeping staff feel valued and empowered, they are more likely to go the next level to ensure that every room is cleaned to perfection.

Housekeeping the department ensuring the smooth operation of a hotel. Maintaining cleanliness is essential to guest positive experience and establishing a good hotel reputation. The excellence in housekeeping not only provides guest satisfaction but also plays a significant role in the success and financial performance of your hotel.

The secret under the excellence in housekeeping lies many factors, but the attention to detail, the considerate layout of the rooms, and the motivation of the staff the most powerful ones. By focusing on all of these  areas, you can elevate housekeeping standards and create an exceptional guest experience, that sets them apart from the competition.

Daniel Bermejo Oyarzun