Setting Up Smart Doorbells and Cameras Responsibly

Earlier today during my Technology segment on U105 Radio , I discussed some key insights and tips on using doorbell cameras. How does privacy come into play? What should you consider when installing one?

With the rise of smart home technology, it’s easier than ever to enhance security. However, recent legal cases show that improper use of devices like smart doorbells and security cameras can lead to privacy violations and other concerns.

In 2021, a judge found that an Oxfordshire man broke data protection laws by installing multiple smart doorbells and cameras that captured not only his property but also his neighbour's home. The judge was particularly concerned about the audio features, which could pick up conversations from more than 60 feet away.

As more of us rely on these devices, it’s essential to balance security with respect for privacy and legal requirements. Below are some tips to help you use smart cameras responsibly.

1. Mind the Placement Before installing your devices, consider what’s being captured. Is your neighbour's property in view? Is the camera covering public areas? Also, think about audio – could you be recording more than you intend? Make sure your setup is focused on your own property.
2. Leverage Privacy Features Many modern devices come with built-in privacy options like ‘privacy zones,’ allowing you to block parts of the camera’s view. Keep in mind that while video can be limited, audio often cannot, which could unintentionally capture private conversations taking place.
3. Communicate with Your Neighbours It’s always a good idea to keep your neighbours in the loop. If you’re installing cameras, explain why – whether it’s for crime prevention or convenience – and show them what’s being captured. This transparency helps to build trust and avoid misunderstandings.
4. Be Reasonable with Your Setup The scope of your recording should be appropriate for your intended purpose. If your neighbour expresses concern, be willing to adjust the positioning of your cameras or tweak the settings to ensure a fair balance. Communication is key.
5. Use Warning Signs It’s not practical to get consent from everyone passing by your house, so consider placing visible signs indicating that your property is monitored by a CCTV-like system. This helps to inform passers-by and comply with legal requirements.
6. Regularly Review and Delete Footage Anyone recorded on your cameras has the right to request access to the footage and ask for it to be deleted. Best practice is to regularly clear out old footage to avoid holding onto unnecessary data, reducing your risk and respecting others’ privacy. Also, consider where the footage is stored, whether in the cloud by a third-party provider or locally on the device via an SD card.
7. Secure Your Wi-Fi Door cameras and other security devices can be vulnerable to cyberattacks while connected to your home network. Cheaper, lower-cost devices are often less secure, making it easier for malicious actors to gain access to both the cameras and microphones. It is therefore important to keep your device software up to date, use a strong password for your home network, and enable multi-factor authentication.

Final Thoughts

If your camera records areas beyond your property, such as the street or a neighbour’s garden, you may have obligations under GDPR (General Data Protection Regulations). This is because you could be collecting audio and video that includes other people’s personal data.

Smart security devices can offer peace of mind, but they also come with responsibilities. By being mindful of placement, leveraging privacy and security features, and maintaining open communication with your neighbours, you can protect your home while staying within the law.

Keeping you in the digital loop

Wayne