Shocking: Should Facility Management Contracts and Technology Be Kept Separate?

In the realm of facility management, the integration of FM Tech has become increasingly prevalent. From Intelligent building systems to Artificial Intelligence, Facility Management Technology (FM Tech) has revolutionized how facilities are managed and maintained. However, while Facility Management Technology (FM Tech) plays a crucial role, it is equally important to keep it separate from facility management contracts.

The separation of Facility Management Contract and FM Tech contract is essential to avoid conflicts of interest, ensuring flexibility in Facility Management technology (FM Tech) choices, and promoting transparency and accountability.

Conflict of Interest:

One of the primary reasons for keeping facility management contracts and Facility Management Technology (FM Tech) separate is to avoid conflicts of interest. When a service provider also offers technology solutions, there is a risk that they may prioritize promoting their technology, even if it is not the best fit for the client's needs. This can lead to biased recommendations and potentially suboptimal technology implementations. By keeping these two aspects separate, companies can ensure that technology decisions are made based on what is best for the facility, rather than what benefits the service provider.

Flexibility:

Another important aspect of keeping facility management contracts and Facility Management Technology (FM Tech) separate is to maintain flexibility in technology choices. When technology is tied to a specific service provider, it limits the options available to the client. This can be problematic if the client wants to switch service providers or if better Facility Management Technology (FM Tech) solutions become available. By keeping these two aspects separate, companies can choose the best technology solutions for their needs, regardless of the service provider.

Transparency:

Separating facility management contracts and Facility Management Technology (FM Tech) also promotes transparency and accountability. When technology is bundled with a service provider, it can be challenging to evaluate the performance of both the service provider and the technology independently. This can make it difficult for companies to assess the value they are receiving and make informed decisions about their facility management strategy. By keeping these two aspects separate, companies can independently evaluate the performance of both the service provider and the technology, ensuring transparency and accountability.

Conclusion:

In conclusion, while Facility Management Technology (FM Tech) plays a crucial role in facility management, it is essential to keep it separate from facility management contracts. This separation helps to avoid conflicts of interest, maintain flexibility in Facility Management Technology (FM Tech) choices, and promote transparency and accountability. By keeping these two aspects separate, companies can ensure that their facility management strategy is based on what is best for the facility, rather than what benefits the service provider.

About Diksha Deo 🇮🇳

Diksha Deo 🇮🇳 is a highly acclaimed figure in the Indian business landscape, known for her pioneering work in AI-driven Facility Management. She conceptualized India's first Contactless Attendance Machine and has been a key contributor to the nation's self-reliance narrative for over six years. Diksha Deo hosts the podcast "गुफ्तगू with Diksha Deo," exploring the intersection of AI and human resources. Featured in prestigious media outlets, she is recognized globally for her groundbreaking work. Diksha, a polymath, is also an author and columnist, contributing to publications like Financial Express. As the Founder of DIKSHA ONE : अच्छा FM Tech®, she combines AI and business acumen to address Facility Management challenges, solidifying her position as a trailblazing Indian business personality in AI.