The Silent Warriors - Path Beyond Response and Recovery

We all have experienced or heard someone closer to us share about some event involving natural forces like thunderstorms, earthquakes, tornadoes, tsunamis (tidal waves), etc.

 On the man made side, you would have at least heard about hazardous material releases and spills or other accidents, which we can term artificial hazards. In the immediate aftermath of such an emergency, usually the most visible are the mayor, governors, or even the presidents, who have an arduous and challenging task of communication and overall ownership depending on the range of geographical impact. Behind such scenes are numerous companies involved in handling and coordinating cross-functional teams in response and recovery.

At the heart of this emergency, cross-functional collaboration occurs where people across different teams or departments work around the clock on a specific goal. These teams and companies combine diverse skills and specialized knowledge to solve challenging real-time problems to achieve better outcomes with efficiency and timeliness of response and recovery.

 We see these people and companies behind the scenes who have been the silent warriors. For these warriors, it does not stop with a response but there is a path beyond response and recovery.

Most of the time, we think or hear more about response and recovery efforts. Still, Emergency managers think of disasters as recurring events with four phases: Mitigation, Preparedness, Response, and Recovery.

Mitigation: This phase includes actions to prevent or reduce the disaster's cause, impact, and consequences.

Preparedness: This phase provides planning, training, and educational activities for disaster

Response: The response phase occurs in the immediate aftermath of a disaster. The personal safety and well-being of the community in an emergency response is a top priority.

Recovery: Restoration efforts occur concurrently with regular operations and activities. In recovery, the prolonged period is due to continuous efforts focused more on stabilization.

How do @PatriotRG , Patriot Response Group Technology Services play a role here?

1. Mitigation

A risk assessment is a continuous process. Recovery testing, failover connectivity, and failback planning are all critical components of a comprehensive plan. The Patriot Response Group hosts its platform in a world-class data center. TRUST is most important to us. Data encryption happens over the wire. The encrypted data backups occur periodically, and backup files and server logs get copied to a secure disaster recovery facility where they are stored.

2. Preparedness.

Mission-critical services must always be ready and on standby. Most companies where hard assets are involved make sure they perform an asset inventory as part of preparedness. Patriot Response Group provides a sophisticated SaaS platform for asset management and tracking, including barcodes and expense tracking. Keep track of not only assets but tracking the delivery of assets and mobilize your filed services of haulers through efficient SMS options. 

3. Response

Using the Base Camp management platform, customers can manage emergency mobilization of assets and setup of base camp units, including housing units, kitchen areas, showers, and laundry for personnel, to accommodate first responders, supervisors, and essential workforce for disaster relief operations. While Basecamps is for first responders using the HALO Mass Care management platform (SaaS Solution), customers can manage the tracking of individuals, families, and others at risk. In addition, it assists in establishing, staffing, and equipping emergency shelters and other temporary housing options for affected populations. 

 4. Recovery

Work Order Management scheduling, monitoring, invoicing, and filing work orders is quick and easy. Capture work order information and details. Upload external media files to keep information easily accessible. Easily find the status of work orders. Speed up work orders data entry by leveraging built-in AI capabilities

Choosing the Right Technologies

Technologies come in so many different flavors and combinations that it can be difficult for an over-stretched business team to know which ones are the right solutions for their environment. Patriot team can successfully guide its customers to the tech solution that meets the needs of their unique business disaster recovery need

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