SN Solution Architect must be local to Illinois (Lincolnshire), HYBRID role, must be on my W2 - USC and GC only, lgironda@vsoftconsulting.com

V-Soft Consulting is currently hiring for a SN Solution Architect for our premier client in Lincolnshire Illinois. Hybrid position and must be on my W2.

WHAT YOU’LL NEED:

• Technical Requirements and Certifications »ServiceNow Pre-Sales Accreditations in all product lines.
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM).
• ServiceNow Certified application Developer (CAD) preferred.

• Education and Experience »Bachelors degree in a Technical field or equivalent experience.
• Degree or equivalent, preferably in Computer Science or Information Technology and proven experience in technical consulting roles.
• 5+ years working on the ServiceNow platform.
• Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc.
• Experience implementing systems using the Agile/Scrum methodology.
• Additional experience in one of the following product lines: CSM, HR, ITBM, ITOM, Performance Analytics, SecOps, or Software Asset Mgmt.

• Knowledge, Skills and Abilities »Proven consulting experience as a key technical resource leading the development and delivery of ITSM solutions in client environments.
• Knowledge of ITIL, minimum Foundation level, ideally higher.
• Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS.
• Active listening skills, respecting others' point of view and takes ownership of contributing the required input while demonstrating strong communication skills (written, interpersonal and presentational).
• Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing assistance in solving business processes and/or technical problems and relay that in English and not just IT jargon.
• Demonstrated interpersonal skills, customer centric attitude, ability to deal with cultural diversity.
• Proven team player and team builder.
• Ownership, accountability and attention to detail in all work efforts.
• Maturity, professionalism and judgment; ability to excel with minimum supervision.
• Commitment to customer satisfaction and supports our brand promise and guarantee to always “make it right”.

WHAT YOU’LL DO:

• Job Responsibilities:Write/estimate Stories, monitor Developer’s work and own overall quality and delivery of development; may perform a portion of development on Stories that cannot be delegated.
• Define, at an architectural and design level of detail, technical solutions aligned with our client’s business problems and ServiceNow Implementation Best Practices.
• Serve as primary technical point-of-contact for projects and as the face of the development team to the customer.
• Assist the Pre-Sales team with scoping service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems.
• Maintain proficient knowledge of the ServiceNow platform and products via webinars, case study, training and all other resources available.
• Perform research into technology partner or other vendor solutions in context of client requirements for integration.
• Work collaboratively with Engagement Manager to monitor for scope creep and resolve critical path technical issues and challenges.
• Understand customer requirements, translate to solutions and communicate to clients.
• Responsible for Sprint demos and delivery of additional development artifacts, documentation and knowledge transfer activities if purchased by the client.
• Contribute to the continual improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise and best practices in consideration of customer needs and requirements.
• Help mentor Developers and Technical Consultants in relation to technical design standards and implementation of best practices.
• Manage client expectations (customer service).
• Communicate relevant information to clients, technicians and management.
• Establish and maintain a high level of customer trust and confidence.
• Other duties and responsibilities as assigned.

Interested?

Qualified candidates should send their resumes to lgironda@vsoftconsulting.com

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.

For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.