So what is good communication?
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So what is good communication?

The answer is that good communication is the ability to convey precise meaning efficiently. Notice that it works: efficiently. Your objective is to convey the exact meaning you want to in the shortest time. This keeps your 'communication overhead' lower so that less time is wasted on meetings, and it will also help you to communicate what you need to communicate more efficiently with less margin for error.

This is why it's a big mistake to use too many big words or jargon. Often people do this to try and sound clever when it makes them feel insecure, as though they have something to prove. What's more, it makes it harder for some people to understand and wastes their time in reading. So why don't you use the fewest words possible and entirely avoid those dramatic pauses?

If the only aim is efficiency, then why don't we all talk like robots? This is where 'precision' comes into the equation. Precision is the ability to convey the exact meaning you want, often selecting the right word for the job. Saying 'it's cold today' has a subtly different meaning than saying 'it's freezing today'. What's more, is that the latter conveys more emotion at the same time – and it's that emotion that helps you motivate and make people take action (such as putting on a coat!).

Seeing as the word 'freezing' actually conveys more information in fewer words, we can safely conclude that this word is actually more 'efficient' and thereby, the slightly more decorative language, in this case, was the right choice.

Regarding the written word, efficiency and accuracy become even more important. Make sure you learn grammar and punctuation because a comma in the wrong place can equal thousands of dollars lost!

The Law of Attraction

Another important tip to ensure you come across as more capable and more effective is to make sure you look the part as well. This might seem shallow but the fact is that people are more inclined to follow others if they look like leaders. That means you should take care in your presentation – in how you dress, your hair looks and even your physical fitness. This makes you appear more capable altogether and it also makes it look like you care more.

And we've already seen in detail why caring is so important when motivating a team. This all boils down to what is known as the 'law of attraction. If you look a certain way and act a certain way, then you will become the person you are already acting like. This is because you will change the way you feel about yourself and you will change the way others see you, therefore changing the way that others treat and respond to you.

Quick Exercise: How to Become Social Fearless

Some people reading this will now think these instructions are not entirely like them. Speak slowly and hold centre stage. Gesticulate more and make your motions large. Be passionate and driven. But what if you are naturally shy? What if you freeze up whenever you have to give a talk or even meet someone you don't know very well?

How can you overcome natural shyness to be the leader you need to be? One solution is just to start practising social confidence – and as it happens, this is something you can learn. If you keep putting yourself

in social situations that you find intimidating, you will eventually start to become desensitized to the stress and you'll stop seeing your heart rate increase and your skin start sweating.

You can also combine this with CBT – telling yourself that it really doesn't matter what people think, as long as you are helping to achieve the goal you believe so much in (just one more reason why it matters to have passion and vision). One of the very best ways to face this fear and desensitize? Start doing stand-up comedy classes! You'll very quickly find that you stop feeling anxious when you have to speak with your staff.

Once you do all this and practice building up the level of intimidation, you'll find you stop feeling nervous, and it will change how you come across in public. Now you'll seem calm and collected, and people will assume you know what you're talking about and be much happier to follow you!

Remember to download both the FREE PDFs to Improve your skills.

  • How to be better storyteller - https://bit.ly/3DL8dRu
  • 7 Steps to improving your Body Language https://bit.ly/3E7p8PH

Cheers ~ Amit

#communicatewithimpact #communication #amitkhanna #career

Sateesh Kumar Battu

Lead Data Architect at Enquero ( a Genpact company )

2y

Very well said Amit

Anuradha Roy

Lead Consultant - Strategic Partners Australia- Technology Hiring Specialist I Niche Roles I Candidate Experience I Technology Hiring I Head Hunter I Specialized in Federal hiring I Career Guidance I Resume Guidance

2y

Very true

Kevin Tan

Thought Leader in BPMN Business Process Modelling | Process-bility |Author|Speaker

2y

There is a lot of similarity between "Good communication" and "Good business process model" , it's a big mistake to use too many big words or jargon in communication, and many process modelers make the mistake of using advanced notations unnecessary in modelling - and they forget process modeling is all about communication.

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