StepChange News & Views: June edition
StepChange Debt Charity
We're the UK's largest provider of free debt advice, online or over the phone.
Welcome to the latest edition of StepChange News and Views, our monthly newsletter where you can keep up to date with everything happening at StepChange Debt Charity.
In this month’s newsletter:
The latest news from StepChange
Our latest research and insight
The latest news from StepChange
We won 'Vulnerable Customer Strategy of the Year'
We're delighted our ongoing commitment to providing an inclusive service supporting those in vulnerable circumstances has been recognised at the 2024 Credit Strategy awards. Our clients are at the heart of everything we do, and we are thrilled this prestigious award recognises this.
Credit Week and our new 5 year strategy
We’d like to say a big thank you to everyone who came to visit our stand and for feeding into our new five-year strategy. We’re delighted our very own Vikki Brownridge and Vanessa Northam were both panellists sharing their expertise in supporting vulnerable consumers and discussing housing affordability.
2024 General Election: Our manifesto asks
With the announcement of a general election on 4 July, we are asking all political parties to commit to delivering improvements to help those in financial difficulty. We’ve focused on four specific areas we know are causing harm. Find out more
Introducing our summer campaign ‘Get Credit Confidence’
As consumer borrowing increases and the use of Buy Now Pay Later products quadruples across the UK, our summer activity focuses on helping consumers understand the fundamentals surrounding credit and borrowing, in turn raising awareness of the support available through StepChange.
Get involved: Download our hero assets here and like/share our social media posts throughout the week.
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Introducing our new Chief Operating Officer, Martin Clift
Martin's wealth of contact centre experience will be crucial to the implementation of our digital transformation projects, in particular our back office optimisation programme, and the delivery of our 2025-30 strategy. Read more about Martin's appointment from our CEO Vikki.
Our latest research and insight
Our latest reports
In work. But still in debt: 1 in 5 StepChange clients in full-time employment present with a negative budget, even after full debt and budgeting advice.
Scotland in the Red: Our annual report focuses on the specific challenges faced by thousands of our clients based in Scotland.
1 in 2 private renters struggling to pay bills as rents rise
Our Head of Policy, Public Affairs and Research, Peter Tutton responds to our latest YouGov polling from private tenants and talks about the protections needed in the Private Rental Sector. Read Peter's full response here.
Council Tax collections reform urgently needed: Council tax debt reaches £6 billion
Outdated collections practices continue to cause further harm to the most financially vulnerable, as debts are quickly enforced through bailiff action and deductions from benefits. As arrears rise, more households are put at risk of harm. Our latest YouGov polling shows the public backs a fairer collections approach. Read our polling results and full response here.