Stop the Madness: How Your Terrible Interview Process Is Killing Your Brand & Slowing Down Growth
by Kelly Meerbott, PCC

Stop the Madness: How Your Terrible Interview Process Is Killing Your Brand & Slowing Down Growth

Companies can't afford to make hiring mistakes in today's cutthroat business environment. Yet, bad hiring practices are rampant, wreaking havoc on brands and stalling growth. From misleading job descriptions to absurd interview demands, many organizations are guilty of practices that alienate top talent, drain resources, and damage reputations.

It's time to expose these detrimental practices and explore how to create a more effective and respectful hiring process.

Outright Lying About The Role

Lying about roles is a surefire way to damage trust. A whopping 36% of hiring managers admit to providing false information to job candidates, while 80% see lying during recruitment as acceptable. 

Listing Phantom Jobs

Stop wasting candidates' time with job listings for roles that don't even exist. This not only frustrates applicants but also tarnishes your brand's reputation.

Misrepresenting Culture 

Misrepresenting your company culture might attract candidates, but they won’t stay. When reality hits, your new hires will be out the door fast.

Requiring Endless Interviews

How many interviews does it take to screw in a light bulb? One is enough for entry-level positions; mid-level roles should max out at four interviews. Endless rounds of interviews are not only frustrating but also signal a lack of decision-making ability.

Wasting Everyone's Time 

Dragging out the hiring process bores candidates and wastes your team’s valuable time. Streamline your process and keep it concise.

Pulling A Disappearing Act

Nothing says "we don't value you," like no-show interviewers or last-minute cancellations. Why should your team join your company if your team can’t respect a candidate’s time during the interview process?

Ghosting  Candidates

Ghosting isn't just for bad dates. A staggering 92% of hiring managers have ghosted applicants, and 10% have ghosted candidates after extending an offer. This behavior is unprofessional and detrimental to your company’s reputation.

Asking Candidates For Free Work

Asking candidates to do unpaid work as part of the hiring process is a major red flag. If you value their skills, show it by compensating them for their time.

Having Ridiculous Requirements

Don’t ask entry-level candidates for senior-level experience. It’s not just unrealistic; it’s absurd. Stick to relevant requirements and keep it real.

Using "The Coffee Cup Test"

Not hiring someone because they didn’t clear their coffee mug? Get over yourself. Focus on skills and fit, not trivial tests.

Requiring Personality Tests

Results can be flawed or biased and rarely reflect a person's talents, skills, or ability to do the job. They are far more useful for self-awareness and communication skills, particularly during professional development and coaching.

What Bad Interviewing Practices Cost You

Let's discuss the impact of your bad interviewing and recruiting process. Bad hiring and recruiting practices are more than just an inconvenience—they're a direct threat to your company's success and reputation. 

Employee Revolving Door

Fast resignations are a common result of bad hiring practices. With 17% quitting after just one week and 31% within the first six months, the cost of these poor decisions adds up fast.

Company Financial Drain

Bad hires can cost your company an average of $14,900 each. Add the lost revenue from tying up your team in interviewing and the lost productivity of extended vacancies, and it’s clear that poor hiring practices are expensive mistakes.

Ruining Your Brand's Reputation

86% of job seekers use sites like Glassdoor and Indeed to review companies, and 72% share their bad experiences with their network. Half of them will hesitate to apply based on negative reviews, damaging your talent pool and potential customer base.

Here's What You Should Do Instead

Acknowledging and rectifying these common pitfalls can foster a hiring environment that attracts top talent, enhances employee satisfaction, and propels your business forward.

  • Reassess Roles Regularly

Before posting a job, please ensure the role meets current needs. This ensures you’re hiring for the right reasons.

  • Internal Opportunities First

Always post jobs internally first to improve staff retention and morale.

  • Establish Clear Evaluation Standards

Create structured interview processes and evaluation standards. This will help eliminate bias and ensure a fair assessment of all candidates.

  • Use Accurate, Inclusive Job Ads

Craft job ads that are gender-neutral include salary information and avoid irrelevant requirements. Transparency attracts better candidates.

  • Train Your Interviewers

Ensure interviewers are trained on current processes and know what to look for. This prevents ego clashes and ensures candidates are evaluated fairly.

  • Use Automation Wisely

Make sure any automation in resume reviews doesn’t exclude qualified candidates. Human oversight is crucial.

  • Focus on Skills

Stop hunting for mythical “unicorn” candidates. Focus on the skills and experience necessary to do the job well.

  • Offer Candidates Feedback

Offer feedback to all interviewees. This shows respect and helps maintain a positive brand image.

Remember, the way you hire reflects your brand—don't let bad interviewing processes slow your organization's growth and reputation.

Cari Pollack

Growth Marketing Leader

6mo

I hope every hiring manager ever reads this!

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Kelly Meerbott, PCC

CEO | Executive Leadership Coach | Author | TEDx Speaker

6mo

Marci Caudle you’re our company “go to” strategic partner when it comes to #TalentAquisition I’d love to hear your thoughts.

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Kelly Meerbott, PCC

CEO | Executive Leadership Coach | Author | TEDx Speaker

6mo

Danielle Roberts, I'm interested in hearing your thoughts on this practice.

Paul Begin

| Successful Exit | Now Helping businesses build OnDemand teams with the best talent in the world.

6mo

Great article. Reading the list gives me shivers. 80% where does these numbers come from? I am still amazed when I see things like this still happen. We are nothing without our team. If you’re dishonest with your team or future employees, where’s your integrity with your partners and customers? Candidates, even if they are not hired, can be brand ambassadors when things are done properly

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