Tech Arc - March 2024
In this March edition of our newsletter, we highlight AI's significant role, explore managed services, and delve into the power of personalization. Discover our new segments, including ‘The Monthly Digit’ and ‘Clients Speak’, to gain perspective through data trends and first-hand client experiences to guide your journey forward. Don't miss out—register for our upcoming webinar on Customer Engagement in the Age of AI for in-depth discussions and expert insights.
Announcements
To be named as one of North America’s Elite Managed Service Providers is an incredible honor for our team. This recognition reaffirms our commitment to delivering cutting-edge solutions, unparalleled expertise, and unwavering dedication to client success, solidifying our position as a leader in the managed services industry.
There is no better way to start a new calendar year than to sit and pen down thoughts on growth plans and strategies. Synoptek is pleased to announce this Forbes publication in which Tim Britt, CEO, shares insights on the challenges and opportunities expected in the technology industry this year.
Upcoming Webinar
Forrester predicts that 42% of Al decision-makers have identified improving or personalizing CX as a top use case for the technology. To deliver personalized and proactive Al-enabled customer experiences, we are collaborating with Forrester and Microsoft for a thought-provoking webinar on "Re-imagine Customer Engagement in the Age of Al."
Tuesday, March 26 at 9:00 AM PST
Speaker Panel
Featured Speaker: Laura Ramos, VP, Principal Analyst at Forrester
Guest Speaker: Tim Smith, Data & Al Global Black Belt at Microsoft
Synoptek Speaker: Jay Cann, CTO, Customer Experience at Synoptek
On-Demand Webinar
Stream this webinar and discover how AI-enabled Managed Services can be integrated into your organization, helping you outpace your competition, seamlessly adapt to changes, and enhance operational efficiency.
Synoptek Speakers
Expert Guidebook
Recommended by LinkedIn
AI is predicted to be a top trend for Managed Service Providers in 2024 and beyond. Discover in this white paper, how AI empowers MSPs to improve operations, create new lines of business, and build unique customer experiences. Enable a transformative journey →
Quick Read
Delve into the world of Managed IT services, including the different model types and tangible benefits. Discover why organizations are increasingly turning to MSPs for their IT needs. Ensure optimal utilization of technology →
Success Story
Leadership Chronicle
Personalization is known to have a significant impact on customer engagement and loyalty. Read to know how leveraging personalized approaches can transform customer experiences and drive meaningful connections. Incorporate personalization into your customer journey →
The Monthly Digit
AI's contribution to the global economy by 2030 will be more than the current output of China and India combined.
Client's Speak