TeleTrustMD shares its solution for telemedicine staffing problems

May 17, 2022

Telemedicine may be the future of healthcare, but it can present problems for providers. The staffing crisis has taken its toll on many hospitals, clinics and private practices. Particularly when it comes to recruiting, hiring, training and maintaining competent employees to run their virtual care business. A common complaint we hear from from providers is they lose upwards of $1,000.00 per month in missed co-pays alone, due to staffing and billing issues.

TeleTrustMD pioneered Telemedicine as a Managed Service to minimize the need for front desk employees, and maximize practitioner productivity. This innovative solution replaces manual methodology with the power of automation. We provide trained specialists to conduct patient intake and leverage our state-of-the-art technology to enhance patient care, reduce labor cost and invigorate profitability.

TeleTrustMD sums up how the platform works in six simple steps:

1) Provides patient with online access to practitioner calendar to make the appointment. 2) Updates practitioner's schedule in real-time. 3) Sends patient email or SMS to confirm appointment. 4) Directs patient to the main admin portal to conduct intake, and prompt provider to process payment prior to approving appointment. 5) Immediately moves patient into a private virtual waiting room. 6) Notifies practitioner that patient is ready for virtual visit to begin.

Since TeleTrustMD has streamlined the process from appointment scheduling to consultation, providers have less need to recruit, hire, and train new employees. Our trained staff is ready whenever needed, and providers control the hours of availability for their virtual care services.

While many have shifted to virtual consultations, practitioners require patients to see them on-site at times. TeleTrustMD can install and maintain kiosk setups at clinics as an option for patients who prefer to exercise caution and safely complete their intake process as if front desk personnel were present to assist them.

In summary, TeleTrustMD mitigates the problems and human errors common within the practice of telemedicine. And practitioners are enabled with productivity attributes that save valuable time for them to treat more patients, and drive more revenue.