Three Questions that matter the most for a Leader
When we look at all the aspects of leadership, there are three core and fundamental questions that matter the most to the people whom we intend to lead.
Do You Know What You Are Talking About?
The most important aspect of leadership, then is competence.
This competence creates a level of respect for us as leaders, without which there is no leading. If the people we follow don’t respect us and our competence, they are not going to follow us. We would have failed even before we got started.
Can I trust you?
Once they respect us as individuals and for our competence, next comes trust.
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Do you care about me?
Once people respect our competence and trust our intentions, they need to see that we care about them and their needs. A leader who only cares about himself and his growth soon finds himself stuck and all alone.
Leadership is all about people. Leadership and leading people is actually a misnomer. There can only be people following someone and not someone leading a set of people.
Following is an act of independent will. Anything else, will not last. Anything else doesn’t matter. So, if we want people to follow us, we need to show them that we care for them and also show why it is important for them to go in the direction that we want to lead them towards.
Conclusion:
Irrespective of whom we want to lead (team at work, spouse and children, a community, a nation), the three most important characteristics that we need to develop in ourselves are competence (that gets us respected), sound character (that elicits trust) and learning that it is not about us but about those whom we intend to lead (to show them that we care).
The ability to communicate well, the ability to think big and every other leadership skill needs these foundational traits to work.
So, the question then becomes, what are we doing to get better at what we do and become trust worthy so that people may choose to follow us? What will you be intentional about today?
PS: This was originally published on my blog "Leading Transformation" and has been republished here with permission.
Chief Experience Officer at billquiseng.com. Award-winning Customer CARE Expert, Keynote Speaker, and Blogger
2yThank you, Mukesh, I appreciate your Three Questions that Matter Most. And I appreciate you. I especially appreciate the last question, "Do you care about me?" To me, people don't care how much you know until they know how much you care about them. So leaders should CARE; COMMUNICATE openly, transparently, interactively, and frequently any information that their people need to know. Listen empathetically to the people’s suggestions, concerns, and complaints. Express compassion with their recommendations and encouragement. APPRECIATE the important roles, responsibilities, and efforts of their people. RECOGNIZE, honor, and offer accolades for individual achievements, accomplishments, and acts of service to colleagues or customers. EMPOWER people to make the right decisions for themselves, their colleagues, customers, and the business. The leadership commitment to CARE will enthuse and energize people to be engaged with their colleagues, customers, and the business. And soon, without focus on profits, profits will grow. Thank you, again, Mukesh. As you are always, Be GREAT out there!
#GrowthArchitect #ValueNavigator @SAP
2yThank you, Mukesh Gupta for sharing.