Tips For Satisfying Customer Needs

Tips For Satisfying Customer Needs

Esther Sekiziyivu- PSM II, CAPM, PHR, Esther Sekiziyivu- PSM II, CAPM, PHR,

Esther Sekiziyivu- PSM II, CAPM, PHR,

Professional Scrum Master/HR Transformation Agent/Project Management Specialist/Financial Professional

Published Nov 17, 2021
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I have had the opportunity of serving in call centers and experienced missing links that would greatly win customer loyalty, service their needs and provide great satisfaction.

  1. Helping customers identify causes of dissatisfaction with a product or service.
  2. Helping customers discover untapped benefits of a product or service.
  3. Helping customers make decisions that would satisfy their needs.

These three tips will revolutionize Client Advocates' ability to increase customer loyalty, sales volume, and promoter scores.

From me to you!

Glenn Daniels II

Publisher, Author, Leadership Trainer, and Keynote Speaker | Inspiring Leaders to Create Their Legacy Through the Power of Effective Communication and Emotional Intelligence.

2y

Esther, thanks for sharing! It has been great learning from the Willpower leaders.

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