Top 10 Guidelines for Hiring IT Support People
Are you a manager or senior leader in charge of leading a help desk or IT support team? One of the greatest challenges every technology team faces is having the right people for the job. You care about your customer experience and recognize that the people you hire are critical to creating a legendary customer experience. The people you hire greatly impact the customer experience, and you can’t afford to go through a revolving door of personnel hoping to find the right candidates.
How do you decide who is worth hiring and whether they would be an asset or a hindrance to your team? Should you be looking for the person with the most experience or the highest quality education or training? What other qualifications should you be considering? Having been in the technology consulting space for more than 30 years, I have a lot of hiring experience. Below is my “holy grail” for hiring IT support.
Top Ten Guidelines for Hiring IT Support People
Recommended by LinkedIn
At Marcum Technology, hiring enthusiastic and passionate team members is at the core of our business. If you find yourself in a bind and are in need of IT Staff Augmentation, the team at Marcum Technology can help. Regardless of the industry you’re in, Marcum Technology can provide you with talented technology resources you need to complete the job at hand.
To learn more about IT Staff Augmentation or any of our other technology consulting solutions, give us a call at 800.331.6546 or by email at hello@marcumtechnology.com.
By George Louris, Vice President of Managed IT Services, Marcum Technology