Top Three Negotiation Tactics/Strategies
1. Interest-Based Negotiation (Focus on Interests, Not Positions)
Overview: This strategy, central to principled negotiation, emphasizes understanding the underlying interests behind each party’s position rather than just debating their stated demands. By addressing these interests, negotiators can uncover solutions that satisfy both sides.
How It Works:
Example: In a project management context, a client wants more features added to a product, while the development team is concerned about the timeline. Instead of debating "more features vs. on-time delivery," uncover the client's interest (e.g., a successful launch) and the team's interest (e.g., maintaining quality). A potential solution might involve delivering an MVP with critical features by the deadline and rolling out additional features in future updates.
2. Anchoring (Set the First Reference Point)
Overview: The anchoring tactic involves setting the initial terms or expectations in a negotiation. The first offer often serves as the "anchor," framing subsequent discussions around it.
How It Works:
Example: In a vendor negotiation for an IT project, the vendor offers a service at $100,000. You counter with $70,000, justifying it with comparable vendor rates or budget constraints. Even if the final agreement lands at $85,000, your anchor shifted the negotiation in your favor.
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3. BATNA (Best Alternative to a Negotiated Agreement)
Overview: BATNA refers to the best course of action you can take if negotiations fail. It is your fallback plan and a critical component of negotiation strategy. Understanding your BATNA—and the other party’s—helps you negotiate from a position of strength.
How It Works:
Example: As a project manager, you negotiate additional funding with stakeholders. Your BATNA might be scaling back the project scope or reallocating resources from lower-priority initiatives. If stakeholders refuse, you can present this fallback plan as a feasible alternative while emphasizing how additional funding better meets project objectives.
Why These Strategies Work:
Using these tactics strategically can help achieve optimal outcomes in various negotiation scenarios.