Top TurnoverBnB Features You Might Not Know About

Top TurnoverBnB Features You Might Not Know About 

TurnoverBnB is a premier automating tool that allows property managers and vacation rental hosts to seamlessly find, schedule, and pay for vacation rental cleaning through an easy-to-use website or mobile app. In addition to helping hosts automate schedules and cleaning projects with reliable cleaners, there are numerous other handy features on the TurnoverBnB website and app that you might not know about.

The product team at TurnoverBnB is constantly brainstorming and creating new ideas to help make life easier for property managers, vacation rental hosts, and professional cleaners all over the world. After all, our platform is designed to bring owners and professional cleaners together to foster productive, lasting relationships. 

As our product team continues to develop and improve the TurnoverBnB app, here are some of the current helpful features worth checking out now. 

4 TurnoverBnB Features Worth Checking Out 

1. Report and Share Problems 

One of the key elements of cleaning project completion is the ability for a cleaner to report a problem that they identify when they walk into a property to clean it. 

“95% of the time, a cleaning will go well," said Assaf Karmon, Co-Founder and CEO at TurnoverBnB. "In the cases where an issue needs to be reported, our Report and Share Problems feature allows cleaners to inform hosts to resolve any issues found in the property.” 

For instance, imagine a cleaner sees a broken TV upon entering the Airbnb. Instead of messaging the host and having to text back and forth, a cleaner can take a picture of the broken TV, go on the TurnoverBnB cleaner app, describe the problem, send the picture, and carry on with the cleaning project to save time. 

After the problem is shared, the hosts and co-hosts will get notified via email, text, and/or in-app messaging to then deal with the issue. Hosts and co-hosts will be able to view the description, time, and date the problem was created. 

There is a menu item for problems where vacation rental hosts can view all of the problems they receive. Hosts can resolve a problem by clicking “mark as solved,” so when they look at their problem screen, they’ll be able to differentiate between unresolved and solved sections. 

Another great quality about this feature is that hosts or co-hosts have the ability to share a problem with a contact, such as a handyman or a repair service. This contact does not have to have an account on TurnoverBnB to view the problem description, photos, or location. In other words, they can solve the problem externally through a link shared by the host. 

2. Track Inventory

Nothing is more displeasing than finding out last minute that there is not enough toilet paper or other necessities stocked in a vacation rental. 

Great news, TurnoverBnB has an inventory module that allows hosts to customize how they want their inventory to be tracked and at which properties. This will help hosts monitor items, such as clean towels, toilet paper, detergent, and more, in given properties. 

Hosts can ask cleaners to report precise measurements, such as 2 rolls of toilet paper, or estimated measurements like empty, low, or full. 

Assaf also shared that, “missing inventory items can be a drag on guest experience. Missing toiletries, batteries, or bulbs, for example, will trigger unnecessary guest communication for hosts and extra trips to their property. Proactively staying on top of your inventory will save you time and energy. As the saying goes, an ounce of prevention is worth a pound of cure.” 

With this capability, cleaners are allowed to report the quantity or level of inventory items while completing the cleaning project. 

Hosts can also be notified (with a problem) when the quantity or level reported by the cleaner is below a specific threshold. In this case, hosts can choose the threshold for when they will receive a notification that a certain item in the inventory list needs to be refilled. 

3. Guest Checkout

Another amazing feature TurnoverBnB has is the early guest checkout function. This allows hosts to collect valuable feedback so their next guests have an even better experience. 

Hosts can customize different texts for when guests give them a 5-star review and when guests give hosts 4 stars or less. 

According to Assaf, Guest Checkout is a “feature that serves two purposes: One is to alert cleaners that a property may be available to clean sooner than the checkout date. Second is prompting guests to rate their stay internally and have the ability to remedy any issues.” 

When guests leave earlier than checkout time, hosts can ask them to access checkoutbnb.com along with a newly generated property code to be entered by the guests upon entering the landing page. On the page, guests are asked to rate their stay when they inform hosts of a departure through our system. 

After guests submit the review, TurnoverBnB will then notify hosts and the relevant cleaners so they’re aware they have extra time to prepare for their cleaning project. 

4. Taskbird Integration   

Any TurnoverBnB cleaning business owner who has a team of cleaners can benefit from the TurnoverBnB and Taskbird integration to manage their team and project completion more efficiently. 

Assaf explained, “Taskbird is a cleaning company app that allows cleaners who own cleaning companies to manage their TurnoverBnB projects.” 

By creating a Taskbird account, TurnoverBnB cleaners can import projects to the Taskbird calendar, assign projects to other cleaning members directly from TurnoverBnB, and communicate to update project information on both platforms.

Expect More Helpful TurnoverBnB Features in 2022

The TurnoverBnB website and mobile app features are designed to be functional and time-saving. 

In addition to the features mentioned above, cleaners and hosts can also share cleaning checklists to ensure a more comprehensive project. Hosts also have the option to require photo documentation from the cleaner as they complete a cleaning project.

TurnoverBnB will continue to create and innovate to make sure hosts and professional cleaners are fully connected with more time spent reaping the benefits of all their hard work. 

Visit turnoverbnb.com to learn more about how our platform can assist short-term rental hosts and cleaners.