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Learn how to use the AIDA model and active listening to write persuasive copy that balances SEO and conversion.
Learn how to use active listening to develop a growth mindset and overcome fixed mindset traps. Active listening can help you learn, grow, and achieve more.
Learn why challenging and probing are beneficial for active listening, and how to handle resistance or defensiveness when you do so.
Learn what clarification is, why it is important, and how to use it to improve your active listening and communication skills in the workplace.