Case Management Services Collaborative Articles

How do you measure the impact of Case Management Services on patient outcomes?

Learn how to define, collect, analyze, and communicate the data that shows the value of Case Management Services (CMS) on patient outcomes.

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How do you apply critical thinking and problem-solving skills to complex case management scenarios?

19 contributions 4 months ago

Learn how to use critical thinking and problem-solving skills to deal with complex case management situations. Find tips and examples on how to assess, explore…

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How do you set boundaries with demanding clients?

5 contributions 1 week ago

Learn how to communicate, enforce, and maintain your boundaries with demanding clients as a case manager and how to take care of yourself.

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How do you develop and implement a case management strategy and plan?

5 contributions

Learn the steps to develop and implement a case management strategy and plan that meets your client's needs and goals.

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How do you motivate and retain case management staff?

6 contributions

Learn how to create a positive and productive work environment for your case management staff with these tips on recognition, training, collaboration, balance, and…

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How do you update and revise your Case Management practices based on new evidence and feedback?

1 contribution

Learn how to update and revise your Case Management practices based on new evidence and feedback from research, clients, and stakeholders.

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What are some of the different types and settings of case management?

10 contributions

Learn about the different types and settings of case management, and how they differ in their roles, responsibilities, and challenges.

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How do you train and retain case managers and care coordinators in a dynamic and demanding environment?

10 contributions

Learn how to train and retain case managers and care coordinators with tips and best practices on competencies, learning modes, feedback, recognition, and wellness.

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How can case managers leverage social determinants of health data to improve care coordination?

2 contributions

Learn six steps and tools to leverage social determinants of health (SDOH) data to improve care coordination for case management services.

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What are the challenges and benefits of working in a multidisciplinary team for case management?

6 contributions

Learn how working in a multidisciplinary team can improve substance abuse and case management outcomes. Explore the challenges and benefits of this approach.

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How do you document patient assessments and care plans in a clear and concise way?

3 contributions

Learn how to document your patient assessments and care plans in a clear and concise way as a case manager. Discover how to use a standardized format, be clear and…

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How do you promote social justice and equity in case management?

1 contribution

Learn some practical tips on how to uphold the values and ethics of social justice and equity in your case management practice with diverse and often marginalized…

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How do you assess the needs and preferences of your case management clients?

2 contributions 5 months ago

Learn how to conduct a comprehensive and client-centered needs assessment for case management services. Find out how to use appropriate tools, methods, and…

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What are the advantages and disadvantages of using telehealth or remote case management services?

6 contributions

This article explores the advantages and disadvantages of using telehealth or remote case management services for different case management populations and settings.

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How do you balance the clinical and administrative aspects of case management?

8 contributions

Learn how to balance the clinical and administrative aspects of case management with tips and strategies to improve your performance and outcomes.

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What are some of the tools and techniques that you use to engage and motivate your patients?

5 contributions

Learn how to use active listening, motivational interviewing, SMART goals, strengths-based approach, feedback and reinforcement, and cultural competence to engage…

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How do you communicate expectations and goals with clients who are resistant to change?

3 contributions

Learn how to communicate expectations and goals with clients who are resistant to change in case management. Use tips like motivational interviewing and SMART goals.

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How can case managers cope with stress and burnout in a demanding and complex role?

2 contributions

Learn tips and strategies to manage your stress and prevent burnout as a case manager. Find out how to practice self-care, seek support, learn new skills, and more.

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How can case management services leverage technology and innovation to enhance their reach and effectiveness?

0 contributions

Learn how case management services can use digital tools, data analytics, and collaborative platforms to improve their outcomes and impact.

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How do you design and implement case management services for complex and chronic cases?

0 contributions

Learn how to design and implement case management services that support people with complex and chronic conditions. Find out the key steps and best practices for…

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What are the best practices for negotiating case management reimbursement rates with payers?

0 contributions

Learn the best practices for negotiating case management reimbursement rates with payers, such as cost analysis, market research, relationship building, proposal…

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How do you balance quality and efficiency in case management documentation and reporting?

0 contributions

Learn how to balance quality and efficiency in case management documentation and reporting with these tips. Streamline your process and deliver effective services.

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What are the best practices for collaborating with other providers in suicide prevention?

3 contributions

Learn the best practices for case managers to collaborate with other providers in suicide prevention. Enhance your client's safety and well-being.

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How do you overcome the barriers to accessing case management services for high-risk or complex patients?

5 contributions

Learn how to overcome the barriers to accessing case management services for high-risk or complex patients, such as lack of awareness, trust, motivation, or…

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How do you ensure quality and consistency in your case management report?

0 contributions

Learn how to ensure quality and consistency in your case management report with these tips and best practices on purpose, structure, language, evidence, and editing.

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How do you communicate and document your case management plans and actions?

10 contributions

Learn how to communicate and document your case management plans and actions effectively with these tips and strategies.

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