Customer-Focused Selling Collaborative Articles

How do you measure and improve your active listening skills in sales?

Learn how to measure and improve your active listening skills in sales with these tips and tools. Active listening can boost your rapport, trust, and sales results.

Customer-Focused Selling

What are the benefits and challenges of using AI to segment and target your B2B customers?

19 contributions

Learn how AI can help you segment and target your B2B customers more effectively, and what are the challenges you need to overcome.

Customer-Focused Selling

How do you upsell and cross-sell to existing customers without being pushy or annoying?

49 contributions 1 hour ago

Learn how to upsell and cross-sell with customer-focused selling. Find out how to offer relevant solutions, provide social proof, create urgency and scarcity, and…

Customer-Focused Selling

How do you personalize your sales communication and follow-up?

28 contributions 1 hour ago

Learn six steps to personalize your sales communication and follow-up for customer-focused selling. Boost your sales and retention rates with personalization.

Customer-Focused Selling

What are the benefits and drawbacks of problem-oriented questioning in customer-focused selling?

9 contributions 2 days ago

Learn how to use problem-oriented questions to uncover customer needs, build rapport, and create urgency in customer-focused selling.

Customer-Focused Selling

What are some examples of solution-oriented and problem-oriented questions for different customer scenarios?

11 contributions 2 days ago

Learn how to use solution-oriented and problem-oriented questions in different customer scenarios to sell more effectively.

Customer-Focused Selling