Transforming Healthcare IT: 🅖🅔🅞🅛🅞🅒🅐🅣🅘🅞🅝 Testing & 🅓🅘🅖🅘🅣🅐🅛 NPS - The New Vital Signs

Transforming Healthcare IT: 🅖🅔🅞🅛🅞🅒🅐🅣🅘🅞🅝 Testing & 🅓🅘🅖🅘🅣🅐🅛 NPS - The New Vital Signs

In this 21st edition of Healthcare IT Insights, explores how healthcare apps can meet the demands of a global audience with advanced geolocation testing and robust Digital Net Promoter Score (NPS) metrics.

Shocking fact: Did you know that 70% of patients rely on recommendations from friends and family to choose new doctors? (Source: SolutionReach). Discover how healthcare IT can elevate patient trust and engagement through cutting-edge testing and NPS insights!

Join us as we discuss, key learnings, and upcoming events that are set to redefine the healthcare IT landscape.


 𝐌𝐞𝐚𝐬𝐮𝐫𝐢𝐧𝐠 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐢𝐧 𝐈𝐓🔍𝐏𝐨𝐰𝐞𝐫 𝐨𝐟 🅓🅘🅖🅘🅣🅐🅛📱ⓃⓅⓈ 𝒊𝒏 𝑰𝑻 𝑷𝒓𝒐𝒅𝒖𝒄𝒕 𝑫𝒆𝒍𝒊𝒗𝒆𝒓𝒚 & 𝑸𝒖𝒂𝒍𝒊𝒕𝒚 𝑬𝒏𝒈𝒊𝒏𝒆𝒆𝒓𝒊𝒏𝒈Do you know 𝟕𝟎% of buying experiences are based on how the customer feels they are being treated. (McKinsey)In today's digital-first world, user experience is king. 👑 But how do you truly measure customer satisfaction & loyalty in the fast-paced realm of IT ? 📱#𝐃𝐢𝐠𝐢𝐭𝐚𝐥𝐍𝐏𝐒 (#NetPromoterScore)- This powerful metric goes beyond traditional customer surveys, providing valuable insights into your users' digital experiences ( using products via digital devices laptop, mobile, smart watches etc) To learn more  about it please click please click here


🎯 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐢𝐧𝐠 𝐇𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞 𝐈𝐓: 🅓🅘🅖🅘🅣🅐🅛📱ⓃⓅⓈ- 𝑹𝒆𝒔𝒉𝒂𝒑𝒊𝒏𝒈 𝑷𝒂𝒕𝒊𝒆𝒏𝒕 𝑬𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆 𝟕𝟎% of 𝐩𝐚𝐭𝐢𝐞𝐧𝐭𝐬 rely on #recommendations from family & friends when choosing a new doctor(SolutionReach)  With healthcare's rapid evolution, technology is essential to improving patient care 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐍𝐏𝐒 provides a valuable metric for assessing the effectiveness of #HealthcareIT solutions & identifying areas for improvement . To learn more  about it please click please click here

🎯 𝐄𝐥𝐞𝐯𝐚𝐭𝐢𝐧𝐠 𝐇𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞 𝐌𝐨𝐛𝐢𝐥𝐞 𝐀𝐩𝐩𝐬 𝐰𝐢𝐭𝐡📱 🅖🅔🅞🅛🅞🅒🅐🅣🅘🅞🅝 🌍𝐓𝐞𝐬𝐭𝐢𝐧𝐠: 𝑨 𝑴𝒖𝒔𝒕 𝒇𝒐𝒓 𝑴𝒐𝒅𝒆𝒓𝒏 𝑨𝒑𝒑 𝑺𝒖𝒄𝒄𝒆𝒔𝒔!Do you know ?-Mobile health app downloads increased by 65% during pandemic As #healthcare becomes increasingly digital, the importance of reliable & consistent mobile app performance across the globe has never been more critical .🏥 As healthcare mobile apps become essential tools for #patientengagement,#clinicalsupport, and #healthmanagement, creating universally accessible & efficient apps. To learn more  about it please click please click here



🔔Key Learnings of the Month 📘

𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐓𝐞𝐬𝐭𝐢𝐧𝐠 𝐅𝐨𝐮𝐧𝐝𝐚𝐭𝐢𝐨𝐧𝐬: 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐧𝐠 𝐀𝐈 𝐢𝐧𝐭𝐨 𝐭𝐡𝐞 𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐏𝐫𝐨𝐜𝐞𝐬𝐬” 𝐔𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝 the prerequisites for successfully integrating AI into software quality testing. 𝐋𝐞𝐚𝐫𝐧 how to develop test plans and strategies that utilize AI as a core component.𝐀𝐈 can significantly enhance both #manual and #automated testing processes. To learn more  about it please click please click here


🔔Key Event of  the Month 📘

🅣🅔🅢🅣Ⓕⓛⓘⓧ 𝟐𝟎𝟐𝟒

🎯𝐃𝐚𝐲 1 -𝑰𝒏𝒔𝒊𝒈𝒉𝒕𝒔, 𝑰𝒏𝒏𝒐𝒗𝒂𝒕𝒊𝒐𝒏 & 𝑨𝑰 𝑺𝒉𝒂𝒑𝒊𝒏𝒈 𝒕𝒉𝒆 𝑭𝒖𝒕𝒖𝒓𝒆 𝒐𝒇 𝑰𝑻 𝑸𝒖𝒂𝒍𝒊𝒕𝒚 𝑬𝒏𝒈𝒊𝒏𝒆𝒆𝒓𝒊𝒏𝒈! first day was mind-blowing at 𝐓𝐞𝐬𝐭𝐟𝐥𝐢𝐱 2024! by The 𝐓𝐞𝐬𝐭 𝐓𝐫𝐢𝐛𝐞 and wow, what an incredible experience! From the insightful sessions to the vibrant community!!!🌍#𝐓𝐞𝐬𝐭𝐟𝐥𝐢𝐱 2024, one of the largest global testing conferences hosted by The Test Tribe. The event brought together over 20,000+ registrations including testers, QA professionals and Leaders from across 100+ countries To read more  about it please click here 

🎯 𝐃𝐚𝐲 𝟐 𝐖𝐫𝐚𝐩𝐩𝐢𝐧𝐠 𝐔𝐩 🎬 𝑨 𝑮𝒍𝒐𝒃𝒂𝒍 𝑪𝒆𝒍𝒆𝒃𝒓𝒂𝒕𝒊𝒐𝒏 𝒐𝒇 𝑸𝒖𝒂𝒍𝒊𝒕𝒚 𝑬𝒏𝒈𝒊𝒏𝒆𝒆𝒓𝒊𝒏𝒈 & 𝑻𝒆𝒔𝒕𝒊𝒏𝒈 𝑬𝒙𝒕𝒓𝒂𝒗𝒂𝒈𝒂𝒏𝒛𝒂  2nd day at  Testflix 2024 conference has been nothing short of groundbreaking! As we dive deeper into the world of Quality Engineering, it’s inspiring to see how the industry continues to evolve .It's clear this event has truly evolved into a global hub for quality enthusiasts, technologists, and industry leaders. This event was packed with inspiring sessions, cutting-edge insights, and a shared passion for advancing software quality. To read more  about it please click here 

 🎯Certificate of Participation   𝐇𝐨𝐧𝐨𝐫𝐞𝐝 𝐭𝐨 𝐡𝐚𝐯𝐞 𝐫𝐞𝐜𝐞𝐢𝐯𝐞𝐝 𝐭𝐡𝐢𝐬 𝐜𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐞 and 𝐞𝐧𝐠𝐚𝐠𝐞 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞 𝐠𝐥𝐨𝐛𝐚𝐥 𝐭𝐞𝐬𝐭𝐢𝐧𝐠 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲. Thank you 𝐓𝐞𝐬𝐭𝐟𝐥𝐢𝐱 and The 𝐓𝐞𝐬𝐭 𝐓𝐫𝐢𝐛𝐞 community for the opportunity to participate in the world's leading virtual software testing conference! Excited to apply these insights in my continuous learning journey! To read more  about it please click here

🔔Article  of the Month✍

🅣🅔🅢🅣Ⓕⓛⓘⓧ 2024 RECAP- Key Insights & Summary

Global Test Conference and My Experience with Resonance 𝐚𝐭𝐭𝐞𝐧𝐝𝐞𝐝 #𝐓𝐞𝐬𝐭𝐅𝐥𝐢𝐱 2024 on 19-20 October 2024 𝐚𝐧𝐝 𝐦𝐲 𝐦𝐢𝐧𝐝 𝐢𝐬 𝐛𝐥𝐨𝐰𝐧! 🤯 𝐃𝐨 𝐲𝐨𝐮 𝐤𝐧𝐨𝐰?👉𝐍𝐞𝐚𝐫𝐥𝐲 70% 𝐨𝐟 𝐬𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬 𝐟𝐚𝐢𝐥 𝐝𝐮𝐞 𝐭𝐨 𝐩𝐨𝐨𝐫 𝐫𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬 𝐠𝐚𝐭𝐡𝐞𝐫𝐢𝐧𝐠. ( 𝐏𝐌𝐈)This global software testing conference was an epic ride through the future of quality engineering. From AI-powered automation to the rise of TestOps, it was a whirlwind of insights and networking with industry leaders.🙌𝐀 𝐛𝐢𝐠 𝐬𝐡𝐨𝐮𝐭𝐨𝐮𝐭 𝐭𝐨 𝐭𝐡𝐞 #TestFlix 2024 𝐭𝐞𝐚𝐦 , Test tribe team and all the amazing speakers& participants for making this event a grand success!  . To learn more  about it please click please click here


🔔Cooperate Philosophy/Celebration Corner

🎯 𝐑𝐚𝐭𝐚𝐧 𝐓𝐚𝐭𝐚'𝐬 𝐋𝐞𝐠𝐚𝐜𝐲: 𝑨 𝑻𝒊𝒕𝒂𝒏'𝒔 𝑰𝒎𝒑𝒂𝒄𝒕 𝒂𝒏𝒅 𝑽𝒊𝒔𝒊𝒐𝒏𝒂𝒓𝒚 𝑺𝒉𝒂𝒑𝒆𝒅 𝑰𝒏𝒅𝒊𝒂'𝒔 𝑰𝒏𝒅𝒖𝒔𝒕𝒓𝒚 The passing of Ratan Tata -the iconic Indian industrialist and philanthropist - has left an indelible mark on various sectors on 9th October 2024. The impact of his contributions across all industries, from #healthcare to #IT, is immeasurable. His visionary leadership continues to drive innovation and social impact across India   To read more  about it please click here

🎯𝐅𝐚𝐧𝐭𝐚𝐬𝐭𝐢𝐜 𝐍𝐂𝐑 𝐋𝐞𝐚𝐝𝐞𝐫𝐬 𝐒𝐮𝐧𝐝𝐚𝐲 𝐥𝐮𝐧𝐜𝐡 𝐚𝐧𝐝 𝐦𝐞𝐞𝐭-𝐮𝐩 (6th October) 𝑾𝒉𝒂𝒕 𝒂𝒏 𝒊𝒏𝒔𝒑𝒊𝒓𝒊𝒏𝒈 𝒂𝒇𝒕𝒆𝒓𝒏𝒐𝒐𝒏 𝒔𝒑𝒆𝒏𝒕 𝒘𝒊𝒕𝒉 𝒑𝒉𝒆𝒏𝒐𝒎𝒆𝒏𝒂𝒍 𝒍𝒆𝒂𝒅𝒆𝒓𝒔 𝒇𝒓𝒐𝒎 𝒂𝒄𝒓𝒐𝒔𝒔 𝑰𝒏𝒅𝒖𝒔𝒕𝒓𝒚 🤖 Productive discussion was had on the impact of #AI on our present and future, from #finance to #healthcare. 💡Explored how to overcome and address personal challenges in achieving HRCMS ( #Health, #Relationships ,#Career, #Money & #Spirituality) #goals 💪Shared insights on building #powerful & #productive habits! To read more  about it please click here

🎯 🪔 𝐂𝐞𝐥𝐞𝐛𝐫𝐚𝐭𝐢𝐧𝐠 🅳🅸🆆🅰🅻🅸: 𝑰𝒍𝒍𝒖𝒎𝒊𝒏𝒂𝒕𝒊𝒏𝒈 𝑳𝒆𝒔𝒔𝒐𝒏𝒔 𝒇𝒓𝒐𝒎 𝒄𝒖𝒍𝒕𝒖𝒓𝒂𝒍 𝒄𝒆𝒍𝒆𝒃𝒓𝒂𝒕𝒊𝒐𝒏✨ As we celebrated Diwali on 31st October 2024, a festival of lights symbolizing the triumph of knowledge over ignorance, it's an inspiring moment to reflect on how this spirit translates into our professional lives. To read more  about it please click here

𝘐𝘧 𝘺𝘰𝘶 𝘩𝘢𝘷𝘦𝘯'𝘵 𝘢𝘭𝘳𝘦𝘢𝘥𝘺 𝒔𝒖𝒃𝒔𝒄𝒓𝒊𝒃𝒆𝒅, 𝘱𝘭𝘦𝘢𝘴𝘦 𝘥𝘰 𝘴𝘰 𝘣𝘺 𝒄𝒍𝒊𝒄𝒌𝒊𝒏𝒈 𝒉𝒆𝒓𝒆 👇 👉 https://lnkd.in/gNXtRAmf


 

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Thanks

Biswajeet Sahu

Biswajeet.sahu@gmail.com

Healthcare Management World Health Organization Healthcare Healthcare Information Technology (HIT) Software Testing Software Testing Life Cycle (STLC) Quality Assurance LinkedIn News LinkedIn News India LinkedIn Guide to Networking

#HealthcareIT, #DigitalHealth, #HealthTech, #MedTech, #PatientExperience, #DigitalTransformation, #Innovation, #AIinHealthcare, #SoftwareTesting, #QualityEngineering, #GeolocationTesting, #MobileHealth, #DigitalNPS, #NetPromoterScore, #PatientEngagement, #Testflix2024, #TheTestTribe, #RatanTata, #FutureofHealthcare, #HealthcareInnovation, #DigitalHealthRevolution, #AI, #MachineLearning

JAYANTA PRADHANA-(Sales and Marketing)- Product Transformations to Profit

Senior VP-INTERNATIONAL BUSINESS DEVELOPMENT | Crushing Challenges, Screening Potentials, Mentoring 1million+ Professionals.

1mo

Agreed Biswajeet Sahu - The surge in mobile health app downloads truly highlights the growing importance of digital tools in transforming patient care—looking forward to diving into your newsletter for more insights!

Afzal Basha

Quality Assurance Leader | Driving Quality Excellence and Software Success | 17 Years of Proven IT Experience and Track Record

1mo

That's a great point Biswajeet Sahu. The pandemic truly accelerated the adoption of mobile health apps, highlighting their importance in modern healthcare.

Sasank Gogineni

GenAi Leadership | Digital Transformation | CRM ITES | Data Governance | DevSecOps Delivery | GCC Executive Partnership | De-Risking | Sustainability

1mo

The surge in mobile health app downloads during the pandemic is a fascinating statistic reference, which is driving key innovations, shaping the future of patient engagement in this space. 🤞

Visveswar Kunda

Certified DPO - DPDPA, Senior Manager - Data Privacy at EY

1mo

Healthcare operational model has changed completely post COVID. Technology is used widely in healthcare and this is going to change the scenario in years to come with AI models Biswajeet Sahu

Pinaki Ranjan Aich, CISA

CISA| ISO 27001/27701/42001 LA | SOX | CPISI-PCIDSS | PRINCE2 Agile Practitioner| ITGC | IFC | COBIT 5| Privacy and Data Protection| CyberArk Certified Trustee | ITIL V3 (F) | Legal Assessment -IT | Risk Management

1mo

Thank you for sharing these valuable insights, Biswajeet! The surge in mobile health app downloads during the pandemic underscores the pivotal role of digital tools in transforming patient care. Beyond just downloads, it's crucial to focus on user engagement and retention to ensure these tools effectively support healthcare outcomes.

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