Transforming an industry to transform the world
A few years ago, when asked about the future of the auto industry, I said I expected to see more change in the next five years than we had in the past 50. Today, that pace of change is only accelerating.
The opportunity to drive the transformation of personal mobility is both incredibly compelling and challenging. And it’s why both traditional and nontraditional players today are maneuvering to be part of that future.
At General Motors, we’re guided by our vision: a world with Zero Crashes, Zero Emissions and Zero Congestion. We know it won’t happen overnight, but we also know that today we have the technology, the team, the resources and the scale to make it a possibility.
What could stop us? Not moving quickly or decisively enough.
We are a large company with significant but not infinite resources. We have to make smart, strategic – and sometimes difficult decisions about where to invest. I’ve been a part of General Motors for 38 years, including through bankruptcy in 2009. This experience makes it clear that the long-term success of this company cannot be taken for granted. I am forever grateful for the second chance we received, and it is one of my primary responsibilities to ensure that it never happens again.
We must make tough decisions – often that affect people’s lives and their communities – including realigning our workforce and manufacturing footprint for the future. Having grown up in a plant community, I personally know and understand the impact of these decisions and how difficult they can be for the people and neighborhoods that are impacted.
Yet, I also know that like every business, General Motors must earn the right to exist.
In the past decade, we have been working hard to make General Motors a strong, agile enterprise always looking over the horizon and around corners. Every action we’ve taken is designed to better align us with the opportunity ahead.
What’s next?
- We will transform our workforce by doubling our engineering resources supporting electric and autonomous programs to ensure we have the right skill sets to win today and in the future.
- We’ve invested more than $22 billion in the U.S. and will continue to invest in the communities where we live and where we work.
- We will continue to strengthen and leverage our recent investments in all-new crossover, SUV and truck architectures.
- We will serve our customers – current and future – by continuing to grow our core business along with future mobility technologies like connectivity, ride-sharing, autonomous and electric vehicles.
We are more convinced than ever that our strategy is sound and in the long term, it’s the right call for our customers, our people and our planet.
Overland West Inc./Hertz
5yDoes anyone know if GM fixed the orange peel problem on the 2020 Vettes that they had on previous years?
Insight for Transformation. Purpose driven, positive organization, leadership.
5yMary, I would challenge the UAW to come up with a solution to the Lordstown plant shutdown that would produce a long term success. Bring in Bob Quinn, University of Michigan, Ross School of Business emeritus to create a positive organization environment that would produce the most effective result. Becoming a mobility company will require a rethinking of the traditional management worker environment.
Championing Recovery: Expanding Networks and Opportunities in Addiction Treatment
5yMary Barra it is wonderful to have a woman at the helm of what is usually a male dominated industry. I love my Tahoe, my dealership, not so much. I was sold a faulty car, at a dealership with a mismanaged service department. Because I was forced to get my oil changed elsewhere in order to get back to work and am not able to spend all day in a dealership, I am now not able to use my power train warranty to cover my faulty fuel injectors. So, as a PR business woman, I would say that your customer first goals are commendable. Start at the bottom with how people are treated, they will keep coming back. As for me, unless my situation gets fixed, Chevrolet has lost me as a customer and anyone else I am able to tell.
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5yDurime P. Zherka. OOOO great job by you Mary to be in this Corp that has long history in business. I think always I think that I helped in my way this Corp about its business but never I saw any donation for my " STERBERDA" foundation. by the way I want to say to you. I hope you will appreciate for Cosmic Helping by President Trump to GM, because all knows that Detroit was bankrupt city and GM was going to collapse. but Universe gave power to President Trump and came very good luck for GM. your lovely CORP. I had my cousins in Detroit, that came from Albania and left this city with big losing. Albanian people lost so much in their country they do not have time to loss again here. so I think as Big CEO you are, you have responsibility for this GM and more important for people that are working in your Corp. First of all you need to create one strong foundation of your CORP and not to wait anymore helping because not all the time are coming leader like MR. Trump, plus president Trump needs to help and creating new Corp or companies in U.S.A. not to help anymore Corp with a long time in business. I wish good luck for your Corp and why I shocked that one woman CEO did not gave donation, strange really.??!!!
Senior Manager at Internal Revenue Service
5yHi Mary, my husband purchased a 2017 Silverado High Country model. There has been numerous issues with this vehicle since it was purchased. The first issue was the motor going out that moves the seats back and forth. The dealership fixed this only to have it go out again. However, the major issues started in February 2019 with the fuel injectors having to be replaced, then in April 2019 the air conditioner condenser went out and now June 2019 the truck's engine has to be replaced with only 97K miles. This is unbelievable!!! Per Forbes, Your.Mechanics.com, Auto Trader and Consumer Report, an engine for this type of truck should last at least 200K miles. The GMC dealership has replaced the engine, but the cost for my husband is an unacceptable! He feels that GMC should take care of the total cost since this is a relatively new vehicles. However, all we hear is that this vehicle is no longer under it's warranty. Are GMC vehicles made that the engine would last less than 100K miles? GMC customer service reps advised that the dealership provide a cost of $9735 and GM would cover $4335. However, the dealership advised that GM was covering 2558.23 and the customer would be responsible for $5400. Based on the dealership, the total cost is $7958.23 and the customer cost should be $3623.23 ($7958.23-$4335). As a loyal GM customer, I expect GM cost assistance to look at the total picture and realize that there's a major problem with this vehicle and cover the entire cost. Do the right thing and your company will continue to exist!!! I would appreciate it if you would review his case, which is 9-5324243110 because my husband has been unable to elevate his issues to anyone other than your customer service reps. He has been lied to over and over that a supervisor would call him back to no avail.