Trust in Business

“Focus on being productive instead of busy.” -Tim Ferriss

Trust is the life force of any workplace environment. Trusting relationships are built on mutual respect, honesty, and communication. 

When employees trust their colleagues and managers, they feel more comfortable and are more likely to work together towards a common goal. 

Trust is important for building and maintaining strong workplace relationships, increasing productivity, and improving job satisfaction. 

You can build trust within your business with the factors I highlighted below. I will use a real-life encounter I had with a business owner recently. 

Transparency 

Your employees must be informed about important business decisions, upcoming changes, and other relevant information that may impact their work.

This helps establish an environment of open communication, which fosters trust between team members and management.

I engaged the service of a currency changer recently to convert one currency to another.

We agreed on the rates and the timeline needed to complete the deal.

He came up with a few conditions, and we agreed on everything, and the delivery was set at seventy-two hours from the day the amount hit his account.

All these seemed fair at first until, after the time elapsed, I noticed he sparsely stays online anymore.

Now this is someone I trust too well; hence I didn't see the need to use a contract for the deal (NEVER do business without a signed contract).

After a mirage of chats, I eventually got a response with many excuses that weren't a part of the initial contract. 

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Integrity

This means consistently following through on promises and commitments, being honest and transparent about mistakes, and acting in your company's and employees' best interests.

When employees feel they can trust you to work with integrity, they are more likely to respect and trust you.

Integrity is in short supply these days.

Back to the story. I kept receiving excuses from this exchanger and lots of failed promises.

And for over twenty-one days, the trend continued.

I learned a lesson from this which is that the integrity you built over the years can be lost in an instant. Guard it with all your might. 

Effective Communication 

Communication needs to be clear, honest, and timely.

Managers should be available to listen to employee concerns and provide feedback and support as required.

This helps create a sense of community and shared goals, fostering trust and collaboration.

Recognize the contributions of team members and reward them for their hard work.

Employees who feel valued and appreciated are more likely to trust their colleagues and managers.

This can be achieved through regular performance reviews, providing opportunities for career growth, and recognizing employee achievements.

Eventually, I got my money after a long tussle. It was indeed an experience to learn from. 

To Sum it Up

Building trust in the workplace takes time and effort. It requires transparency, integrity, effective communication, and recognition of employee contributions.

By fostering a culture of trust, organizations can improve productivity, boost job satisfaction, and create a positive work environment for all team members.

Thank you for taking the time to read this newsletter. If you have any further questions or want to discuss this topic in more detail, please contact me at info@sammaiyaki.com. I am always happy to help and will do my best to respond to your message immediately.

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