Upgrade your Conversations with AI-Powered Virtual Assistants!

Hyper- Personalized conversations are considered to be the new cool. Do you understand why? 

The answer is simple: Brands today want to be treated like humans!

Simultaneously, they are investing in #virtualagents in order to make their brand sound and feel more like a human. Customers' expectations of brands have risen in the 2020s, and they are demanding more personalized conversations.

Everyone understands the importance of having conversations with customers. But do the brands truly grasp it?

When brands target prospects, it is critical to first understand their needs and then customize the brand solution to meet those needs.

Before we can determine the best strategy for having better conversations, we must first define how to give customers a more human-like experience with the aid of AI-Powered Virtual Assistants.

Why is it important for your Voice Agent to sound more human?

The key is to personalize your message to your industry and customers. You don't want your clients to be greeted in a robotic or overly alert tone, which nobody enjoys listening to. Do You?

The manner in which you deliver the message is likely to have an impact on your brand and its stakeholders. That is why it is critical to augment your AI-driven voice bots with tonality, which will assist in creating long-lasting impressions between your brand and customers.

For Example: AI-powered Virtual Assistants have various uses in different industries:

i) Bank contact centers are programmed to respond to a wide range of customer inquiries, including 'how to get my account statement emailed to my id' and 'how to reset my Security PIN,' among others. However, if the voice bots do not provide an engaging experience and do not incorporate a "human touch" into the communication process, the interactions will not result in #leadqualification. 

ii) Even when it comes to basic customer service, customers in Healthcare are always looking for memorable yet pleasant experiences. Patients must be treated with affection and care, even for simple questions such as 'appointment scheduling' or 'appointment cancellations.'

iii) In the Education sector, the voice should be engaging and interesting so that students have a good attention span, A+ experience for webinars, live classes, or recorded sessions, and retention improves with a better experience.

iv) As the E-commerce sector grows ever bigger, it is predicted that 95% of purchases will be made online by 2040. With this being said, it becomes evident that no customer would want their call to be put on hold first, only to have the call transferred to a monotonous and dull-sounding voice bot. It could be infuriating, and severely harm the brand's image.

Enhancing the Conversations for B2B Companies

Every aspect of life is being altered by technology, and customer conversations in #b2b businesses are no exception. Conversational exchanges are important in B2B scenarios not only to engage prospects but also to retain them and reduce the likelihood of drop-off.

Organizations are deploying the technology on a never-before-seen scale to take conversations to the next level because CONVERSATIONS ARE CONSIDERED TO BE THE MOST VALUED ASSET FOR A COMPANY. Customers now prefer to communicate via digital channels with the assistance of virtual agents.

If you wish to- i) Get the bang out of your budget.

ii) Handle your large volume of inbound calls, and 

iii) Get the most out of your conversations

Then Schedule a Call with us and let our Intelligent Solution- #GenieVerify handle all your customer queries in real time and in an efficient manner with the power of AI.

About GenieTalk.ai-

GenieTalk.ai is an AI-powered platform that revolutionizes B2B contact centers and lead generation operations. Our SaaS-based platform leverages proprietary technology and Open AI models to streamline and automate the task of contact data verification, and lead qualification, reducing the manual efforts of the human agents and increasing conversions.