Value Pricing is the Key to a Thriving Firm
Let’s face it — no one loves the billable hour. Not your clients, not your team and probably not you either. What if I told you that changing how you price your services could completely reshape your firm? From happier clients to a better work culture and improved profits, value pricing is a game-changer.
So, what’s the big deal with value pricing? Let’s break it down.
1. Clients Will Love You for It
When your clients get an invoice based on hours, it usually comes with some stress. “Why did this take so long?” they wonder. It makes every email or phone call feel like a ticking meter. But with value pricing, you’re giving them something different—you’re charging for results, not time. Suddenly, they feel like they’re getting what they’re paying for. No more mystery, just clear value.
2. Your Team Will Thank You
Imagine a work environment where your team isn’t glued to the clock, tracking every minute of their day. Instead, they’re focused on delivering great results. Value pricing shifts the focus from counting hours to achieving goals. This kind of environment fosters creativity and problem-solving, which keeps employees happy and motivated. And let’s be honest, a happy team means better work.
3. Your Profits Will Go Up
The traditional billable hour ties your earnings to the number of hours your team can log. But let’s be real, that’s a cap on your potential. Time is limited, but the value you deliver? That has no limits. When you price based on the value you provide, you’re no longer stuck trading hours for dollars. Instead, you can grow your profits by offering premium services that clients are willing to pay for.
4. Efficiency Will Skyrocket
Think about this: When you’re being paid by the hour, where’s the incentive to work faster? The longer a job takes, the more you make, right? But value pricing flips that script. Now, you’re rewarded for being efficient, for getting things done well and quickly. This pushes your firm to streamline operations, leverage technology, and work smarter—not harder.
5. Attract the Best Talent
No one wants to join a firm where success is measured by how many hours you can log. Top talent wants to be valued for their skills and expertise, not their time sheets. With value pricing, you create a progressive, innovative firm that attracts people who want to solve problems and deliver real value. Plus, you’ll keep your best people longer because they’ll find more satisfaction in their work.
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6. Clear Boundaries, Fewer Headaches
Ever had a client ask for “just one more thing” that wasn’t included in the original agreement? Under the hourly billing model, this is a nightmare, with blurry boundaries and awkward conversations. But with value pricing, the scope of work is clearly defined from the start. Everyone knows what’s included and what’s not, leading to fewer misunderstandings and stronger client relationships.
7. Growth Without Limits
If you stick with the billable hour, the only way to grow is to keep hiring more people to bill more hours. That’s not exactly scalable. But with value pricing, you can increase revenue by offering high-value services, even with the same number of employees. Growth becomes scalable and sustainable. You’re no longer tied to adding headcount to boost profits.
What Do You Have to Do to Reap These Benefits?
It’s time to break up with the billable hour. As automation takes over many of the tasks that used to define accounting, you have the chance to focus on delivering real value. By moving to value pricing, you’ll open the door to higher profits, happier clients and a more engaged, fulfilled team.
Isn’t it time you started that conversation about pricing in your firm?
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Hey Jody, really enjoyed your thoughts on value pricing! At Real Easy Medicare, we see a lot of similarities between your approach to CPA firms and the value-based care model in healthcare. Both strategies shift the focus from quantity (hours worked or services performed) to quality, ultimately enhancing client and patient satisfaction. By concentrating on outcomes and relationships rather than just the clock, both industries can foster better trust and efficiency. For us, this means not only happier patients but also more engaged healthcare providers who are motivated by the meaningful impact they have. It's exciting to see how these value-focused strategies can transform traditional models into something more rewarding and effective. I'm curious—how have others in your field or other industries successfully transitioned to a value-based model? Any tips or stories would be great to hear!
Proposal & Work Management Software for Accounting and Professional Services Firms | Co-Founder of Cone
2moValue pricing is the best way to go! Great points in the article, Jody Padar. This you will no longer struggle to count the hrs, instead shift your whole focus on providing value to clients.
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2moHey, Jody, I agree with your premise to a point, and it's clear that high-value services like Advisory work are a key part of this switch. But if "value pricing shifts the focus from counting hours to achieving goals" then I would expect a corresponding shift in the way the Scope is design as well. Yes? So if AR management is part of the scope, rather than listing tasks as we did for hourly work, the Scope might read "Improve on cash flow, reduce bad debt and improve customer relations", ie focus on the goals and the value they provide? Is this what you had in mind? Appreciate your feedback.
I help High Performing Owners, CEOs, Founders Scale Without Burnout *Launch A Premium Offer or Exit Corporate to Entrepreneurship! Growth Strategist | B2B Small Business Consultant
2moVery insightful! Value over prices is an excellent way to position your services. 🚀