Weekly Newsletter 4 December: Slow and steady wins the race
Why is technology progress in commercial insurance technology so challenging? This is the question at the heart of our latest episode, featuring Laurence Trigwell from Insurants (powered by AntWorks) and Martin Olley from AdvantageGo. Robin Merttens dives into a candid discussion about why the industry remains in the “foothills” of transformation despite decades of innovation efforts.
Laurence explains the complexity of adapting horizontal technologies to commercial insurance—an industry with its own unique language and processes. From intelligently extracting data from submissions and loss runs, to handling the variety of document formats like PDFs and spreadsheets, these hurdles often lead to fragmented solutions that fail to deliver comprehensive results.
The episode also explores why achieving high accuracy levels—critical for confidence and adoption—requires more than just a single technology.
Tune in to discover how Insurants and AdvantageGo are working to overcome these barriers and what it means for the future of commercial insurance technology.
The latest from InsTech
VIDEO: Weathering the Storm: Innovative solutions to provide insurance cover for severe convective storms (SCS)
Did you miss our webinar yesterday? Matthew Grant spoke to industry leaders to discuss the challenges of understanding SCS and the risk transfer options available from both conventional reinsurance sources and the innovative and new solution being offered by Demex.
Upcoming events at InsTech
Exponential Risk London 25, 4th-5th March 2025
Join us in March to improve your understanding of catastrophe risk, climate and insured property. With a strong focus on education and collaboration, we’re bringing together the insurers, suppliers and brokers to talk about the issues affecting the industry in 2025 and the tools and data available.
WEBINAR: AI for 2025: Let’s get on with it
Robin Merttens moderates a discussion with experts at V7 on how AI is reshaping underwriting, claims and customer interactions, with the aim of transforming the insurance landscape for 2025 and beyond.
NETWORKING EVENT: Mastering Risk Digitisation: From Business Case to Business Impact, 4 February, 4:00 pm GMT
Cytora, in collaboration with InsTech, is holding an event to explore strategies for insurers to effectively digitise risk management, from building a business case to achieving measurable business impact. For insurers and brokers only.
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JBA report on Spain Floods
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Findings from KPMG’s Customer Experience Excellence Report UK 2024/25
KPMG's Customer Experience Excellence 2024/25 report highlights how leading UK companies are leveraging AI to enhance customer engagement, loyalty, and trust, with insights into top-performing brands and their innovative strategies.
Simplifai welcomes 112Schade to automate claims intake
Simplifai has partnered with Dutch claims manager 112Schade to automate its claims intake process using AI, enhancing efficiency and allowing a greater focus on customer-oriented tasks.
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