This week’s biggest CX stories

CX Network

Inspiration & Innovation for Customer Experience Professionals

Published Dec 20, 2024

The CX Network Weekly Round-up is the quick reads edition of our popular Wednesday newsletter. Each Friday we round-up our latest and greatest articles to bring you a bite-size bulletin of our recent news and analysis.

Here are this week’s top stories, interviews and case studies from CX Network. We will return in two weeks after a short break for the holidays. Until then, have a great end to 2024 and a fantastic festive season. (And if you have 10 minutes spare over Twixmas, our Global State of CX research is open until January 2 - link below!)

Click here to share your observations on the Global State of CX and be in with a chance to win 1 of 3 prizes.

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Insights from the community

Trade Shows

What do you do if logical reasoning fails to uncover insights at Trade Shows?
Entrepreneurship

What's the best way to map out your customer discovery and validation process?
Emcee

What are the best practices for crafting a memorable event opening and closing?
Leadership

How do you gather diverse perspectives to shape your vision and strategy?
Research and Development (R&D)

What steps can you take to ensure your R&D problem analysis is aligned with industry trends?
Trade Shows

You’re at a trade show and something goes wrong. What’s the best way to respond?
Conferences

What are the most effective ways to show appreciation for a speaker's time and expertise?
Organizational Leadership

How do you share your company's vision and mission statements with outsiders?
Hospitality

How can you communicate service trends and innovations to your team and guests?
Hospitality

Here's how you can apply logical reasoning in the hospitality industry.

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The CX Network Weekly

2,874 followers

Enough about trends – let’s talk CX resolutions

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