What to Do if a Pipe Bursts in Your Apartment Complex

Accidents happen, but when a pipe bursts in your West End apartment complex, it’s easy to be taken aback by the flooding. When there are collapsed water supply lines and sudden pressure changes from cold weather (AKA frozen pipes), you may experience a pipe burst in your building. You may be able to detect an unhealthy pipe before it bursts. For example, if you notice swollen walls and cracked tiles, you might see a burst pipe in your future if you don’t call a group of trusted leaders in the restoration industry as soon as possible. Even though SERVPRO has a fast 24-hour emergency response, it still takes a few minutes to coordinate the right people with the right equipment to arrive on the scene once you give us notice. 

What Should You Do During The First Few Minutes Post-Water Damage While Waiting For Us?

• Blotting and wiping excess water from all surfaces is a good first step instead of letting any extra moisture linger. As we all know, excess moisture leads to mold, so it’s better to start addressing all sources of moisture from the get-go. 
• Gather loose items from floors and move them to a safe, dry area. 
• Prop wet upholstery and cushions to let the fabric air out. 
• For more quick tips to follow while waiting for SERVPRO, read more here!

How Can SERVPRO Care For Your Belongings After Your Apartment Experiences A Burst Pipe? 

SERVPRO provides several contents restoration options after water damage, including:

• Dry cleaning: Before wet cleaning, dry cleaning is used to clean light residues. 
• Foam cleaning: Some upholstery and fabric types can bleed or shrink during wet cleaning, so foam cleaning is a lighter cleaning method to prevent those situations. 
• Immersion cleaning: Contents are dipped into an intensive cleaning product so they can be immersed in the product for an effective clean. 
• Electronics cleanup: Electronics affected by water are very dangerous! Do NOT try turning on a device you suspect has been affected by water. SERVPRO will coordinate this type of cleanup until it is safe to turn your appliances back on. 
• Document/Photograph Drying: Photos and other documents can be very flimsy when affected by water. You must take extreme caution before restoring papers and pictures. While some documents may not be restorable, SERVPRO can save time and money by investing our resources into what can be salvaged. 
• And more!

Burst pipes are not uncommon during winter. Freezing temperatures can cause pipes to contract, leading to a burst pipe. While stressful, know that you have someone in your corner when you contact SERVPRO of Belle Meade and West Nashville. Our highly trained technicians are IICRC-certified and equipped with the specialized knowledge needed to restore your West End apartment complex to its pre-loss condition. Give us a call at (615) 242-9391. As a locally owned and operated franchise, we are nearby and ready to help our Nashville neighbors!

This franchise is independently owned and operated.