What does Gen Z actually want at work?

With more of the baby boomer generation coming of retirement age, more Gen Z talent is entering the workforce and even hitting their first- to second-promotion milestones. As companies strive to attract and retain talent, understanding what Gen Z expects from their employers is critical for leaders to manage their companies future talent pools.

If you've scrolled on Instagram, TikTok, Facebook or pretty much everywhere on the internet - you may have seen some of the videos that show how different generations react to different situations at work. Gen Z is often portrayed as having strict boundaries with their employers and some jokes imply they are quick to quit their toxic bosses. Let's dive into what Gen Z really wants and no, it's not bean bag chairs and video games in the office.

Purpose-driven Work: Gen Z craves meaningful work that aligns with their values. They prioritize companies that demonstrate a commitment to social responsibility, environmental sustainability, and ethical practices. Employers can engage Gen Z by making their purpose and values clear, integrating sustainability initiatives into business practices, and offering opportunities for volunteerism and community involvement.

Flexibility and Work-life Balance: Gen Z prioritizes flexibility and work-life balance over traditional notions of job security. They seek employers who offer remote work options, flexible scheduling, and opportunities for autonomy. Leaders, this might look like allowing a gym class or appointment in the middle of the day and allowing them to work for a time that works for them. Implementing policies that support work-life integration, providing flexible working options, and fostering a culture of trust and accountability are critical to the future of work.

Continuous Learning and Growth: With access to endless information online, Gen Z values continuous learning and personal development. They expect employers to offer opportunities for skill development, career advancement, and mentorship. Companies can retain Gen Z employees by investing in training programs, providing access to online learning platforms (an example might be LinkedIn Learning), and fostering a culture of feedback and coaching.

Diversity and Inclusion: Gen Z is the most diverse generation yet, and they expect their workplaces to reflect the world they live it. They seek employers who prioritize diversity, equity, and inclusion in hiring practices, leadership representation, and company culture. Leaders need to foster an inclusive environment where all employees feel valued, respected, and empowered to contribute their unique perspectives.

Tech-savvy Environment: Having grown up in the digital age, Gen Z is quickly adapts to technology advances and expects their workplaces to be technologically advanced to enhance their work. They prefer employers who leverage cutting-edge tools and platforms (such as AI) to streamline processes, enhance productivity, and enable collaboration. Investing in modern technology infrastructure, provide training on digital tools and platforms, and encouraging innovation and experimentation will lead you to better business results and engaged talent.

Transparent Communication: Gen Z values transparent communication from their leaders. They seek companies that are open and honest about organizational goals, performance expectations, and decision-making processes. By fostering a culture of transparency, providing regular updates on company initiatives and progress, and soliciting feedback from employees through surveys, town halls, and one-on-one meetings.

Workplace Wellness and Mental Health Support: Gen Z prioritizes mental health and well-being, recognizing the importance of holistic wellness in achieving work-life balance. They expect employers to offer resources and support for mental health, such as employee assistance programs, counseling services, and flexible wellness benefits. Promoting a culture of well-being, prioritizing work-life balance, and providing access to resources that support mental and emotional health will allow your employees (of all generations) to recharge and bring their best selves to work.

Understanding and meeting the expectations of Gen Z employees is essential for leaders looking to attract and retain top talent that will drive innovation through technology. As the workforce continues to evolve, organizations that adapt to the preferences and priorities of Gen Z will be best positioned to connect with the Gen Z market and ensure their success in the future.

Laurie D Battaglia, CEO, Aligned at Work®

Laurie Battaglia and the team at Aligned at Work® work with leaders to create workplaces of the future. They bring great leadership together with diversity, equity, inclusion, and belonging, and meet rapidly changing needs to today’s and tomorrow’s workforce. Aligned at Work ® specializes in Diversity/Equity/Inclusion/Belonging Consulting and Training, Aligning Leadership Teams, Strategy Retreats, Aligned Leader™ Training, Executive Coaching, Team Coaching, and Career Coaching.

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