What is Greatness?
Kearney, South Africa

What is Greatness?

1 year ago, I wrote an article about my new home Kearney Today, I still agree.

 

Today, the pen dwells on the muse of Kearney 's greatness. A simple, but powerful question & the hardest to answer. Freshly minted Kearneys' ponder the source of Kearney's eminence: What makes Kearney Great? Is there a replicable power puff formula of sugar, spice, and everything nice? According to history #ethos , #logos , and #pathos form the cornerstones of greatness, and our essential rightness is the cement that holds it all together.

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@kearney

 

The initial instinct appeals to a gladiator mind: Greatness means etching a name into the echelons of time. But no… it’s too simplistic. Luckily my good friend, Miriam Webster, helped me a bit. She, after all, is GREAT with words. To paraphrase her: Great or greatness refers to something or someone distinguished as superior by the sheer magnitude of accomplishment. Wow... that's hardcore.

GREAT! With a steer on the definition, we can start looking for the granularity (Look at the use of the lingo, ne?).

 

So, does it mean Kearney is great because Kearney is a collection of severely ambitious individuals doing cool stuff whilst striving for greatness? Well, no. Systems thinking tells us that systems aren't the sum of their parts but rather the sum of how those parts fit together. Consider a car engine. All the best parts of all the cars in the world don't make a Megatron-long-distance-EV-supercar-Hamilton-hybrid-Ferrari-smoker because they simply don’t fit together. Raising the question, what at the pieces of the magic puzzle? Ergo, page 2 of your consulting handbook: the subject matter expert & apply some elbow grease to the archives (Not real grease obviously - consultants work in suits).

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Our old SME friend Aristotle

So, my other old SME friend #Aristotle, helped me out. If you don't know him, he's the Greek dude with a beard who invented logic about 2000 years ago. He is considered THE father of wisdom who founded the fields of biology, psychology, and physics- so I think he cracks the nod for credibility, & intelligence.

(PS- I also heard he doesn't use a mouse in PowerPoint when smashing out a 100 page steerco deck in 1 hour... Anyway.)

 According to him the cornerstones of greatness are Ethos, Logos, and Pathos

 

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1.     Ethos, means credibility Story of my life…I need credit. Luckily, it's not the type you need at the bank (...Sorry FIG), but the type our social system runs on, ala Credit Socialle. People believe you're legit because your consistency fostered a reputation of reliability.

To use business as a real-life manifestation. Consider when a business survives its 1st year. They celebrate their legitimacy as officially being a business. They believe, but society does not. If however, they rinse & repeat for 5 years, and suddenly society recognises them as a reliable business- they’ve earned social credit and they walk around straight-up gangsta. 

(Fun fact: Replace "business" with "consultant" and the concept still rings true).

When companies survive the onslaughts of capitalism and time, the brand nurtures credibility. Kearney, born in 1926, came of age at the christening of its independence in 1939. Now, 90+ years in the game… the brand stands on the shoulders of giants (and the skulls of competition gone-by). Those who came before us, earned the respect and trust of communities. Trust so strong, that the mere association with a brand is enough to provide us access to play. Our brand stands proud at 6k+ strong across 40+ countries.

 

But that doesn’t make us great now does it? That makes us the trust fund babies of the social credit system, and to make sure we understand the grave situation, I remind you that survivor bias hoodwinks us to think it gets easier the longer we're in it. Today, there are greater challenges than ever before. As megatrends converge to create the most tumultuous VUCA environment ever. Credibility from the brand is inherited, and we need to build further on it. To do that, we need to know how did we earn it in the first place? i.e. Being legit- requires legitness.


Introducing, Logos.



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 2.     Logos, the logic of arguments i.e., Being right, & often. These are not the arguments you win against your siblings on the backseat of the holiday drive, no.

These are the fruits of the mental prowess that built this brand. We solve the difficult problems others struggle with. Our extensive depth of understanding, width of consideration, velocity of work, and very NB accuracy of results are the products of thought diversity, mental rigour and how we relate this to the client. In essence, we work hard, and we are kind of smart…

 

So... We're just the smartest little creatures to grace the universe with our presence as we strut around with big dog titles: enginerds**, sompompe (ACSA)*, Beancounters** (CA's) implying we can meander into projects sporting collective IQ's high enough to dim the sum. And so, our genius assumes its natural position in the order of the universe, no? Boom! Hellooooooo, cerebral studs/ broodmares...

 

ok, ditch THAT little sarcastic soliloquy, and speak to the truth. Our teams possess significant Mental rigour, but we also know that's not enough. Spearman's diminishing returns dictate that intelligence loses potency after the 130 IQ mark. Which means, we still need the magic mix for our power puff formula. We have our sugar, we have our spice, and now we bring on the everything nice. This is where who you are steps in.

The Pathos. The soul. This is where the difference comes.


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 3.     Pathos - The soul, the emotions & heart As a firm, this is our culture, the collective of our actions, how we treat others and ourselves. Actions held up high by the pillars of #Curiosity, #Generosity, #Boldness, #Solidarity & #Passion. I’d like to explain this from personal experience. When I stepped into consulting, I interviewed with all the colours of the rainbow, the red, the blue, the black, the light blue… the whole rainbow.

 

Eventually, what made me feel different, dictated my choice. It was the ones I crossed paths with during the process: More than the type of cases, it was the stories told - it shed lite on the generous attitude towards others.

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They were proud stories of how their teams’ helped clients with predicaments. The stories told in smiles and fond memoria, from a perspective of something bigger.

It's that thing you can't define but you know when you see it. Culture. In true consultant fashion, there is a single KPI to show this: Kearney had the highest number of people who responded to my cold call inquiries AND were willing to help. There was no obligation, there was only a guiding principle. This is part of our #EssentialRightness that guide when nobody is looking. Pathos is why we aren't paying back the money, & why we have recurring clients of 8 years and counting... Ethos, Logos, Pathos… all present, essentially, in the right fit. How does that make Kearney great? 

Results aren't greatness, results are the conduit through which society recognises greatness. Results stem from our collective action- guided by essential rightness - we become an identity, a feature, an etching on the scribe of time. This is our greatness. This creates a responsibility to the legacy left of those who came before us, by doing all that we can to help those who will come after us. It's a duty. Greatness is not defined by society but recognised by it. Society recognises what we do, and how we do it. Kearney is a highly ambitious, reasonably intelligent bunch under the overarching moral compass of essential rightness with ethos logos pathos to convince the powers at be, on a recurring basis, over 96 years…. That is greatness, that is what makes us special.

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Take a moment to absorb the message, and for how long it rang true: Our success as consultants will depend upon the essential rightness of the advice we give and our capacity for convincing those in authority that it is good - Andrew Thomas Kearney (1892-1962) Thank you for reading this far.

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Alette Bester

Pastor at Created To Worship Ministries SA Registration Number 241-304 NPO

1y

Enjoyed the read

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Didintle Phenyo Theledi

Management Consultant & Start-Up Enthusiast fueled by a passion for solving problems & building new ventures

1y

💜

Such an epic article! Glad you finally posted it. Keep up the great writing bud - always entertaining, informative and engaging.

Theo Sibiya

Partner & Managing Director, Africa at Kearney

1y

One of my favorite pieces in our newsletter - great job Jaco!!

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