What wins championships in sports AND business? Maybe not what you think...
What wins championships?
When I ask that question during my keynote presentations, the audience invariably responds with a single word: “DEFENSE!”
As I wrote in my book, “ICONIC,” the answer may surprise you.
Let’s start with sports: With the NFL’s version of a final four this weekend, note that all four coaches were previously coordinators on the offensive side of the ball. This is the second year in a row that’s been the case. You must go back five years – Bill Belichick’s Patriots in 2018 – to find a defensive-minded coach as a Super Bowl winner.
Six NFL teams hired new head coaches this past year with offensive backgrounds. Half saw their win totals increase by five games or more this year (in a mere 17-game season), “a staggering improvement in just one season,” according to Zak Keefer of The Athletic.
Even as we look at other sports – basketball, for example – we see that it’s the offensive-oriented teams (think: Golden State Warriors) firing up three-point attempts rather than pounding it inside the paint who are winners.
But what does this mean for you and your business?
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A competitive edge in the marketplace is essential for any business to stand out and succeed. You must take an offensive approach against your competition to achieve that edge rather than simply playing defense.
This means proactively recognizing opportunities, capitalizing on them before competitors do, and continually innovating to stay ahead of the curve. You have to inspire, train, and reward your team members. You need to have programs that invest in their development and growth so they become more valuable contributors to your efforts. By doing so, you can create ultimate experiences for customers and remain relevant in today’s ever-changing landscape.
To play offense in the marketplace, businesses need to understand their competitive advantages -- as well as those of their rivals.
As I wrote in “ICONIC,” be aware of your competition’s strengths but don’t focus on them.
You also need to be willing to take risks to gain a competitive advantage over others in the market. Like in sports, sitting on a lead can often be the initial step to a defeat. Your action steps may involve the following:
While these risks can be intimidating, they are often necessary to stay competitive and continue growing.
Remember, there are two kinds of “ROI.” One is the traditional “return on investment,” – but the other is “return on inaction.” What happens if you do nothing? Often, the cost of inaction exceeds the price of investment.
Staying ahead of your competition is an ongoing process rather than a one-time event. You cannot create distinction, then just stop. The marketplace is constantly changing, so companies need to continuously measure their performance and adjust accordingly. This means paying attention to customer feedback, keeping an eye on new industry developments, and ensuring your strategies are congruent with current trends.
With effort and strategic planning, you can remain distinctive and competitive for years to come.
Remember: every moment you waste playing defense against your competitor wastes a moment you could be innovating to make them irrelevant.
WSJ Best Selling author & founder of QCard, a SaaS platform designed to empower professionals to showcase their expertise, grow their reach, and lead their markets.
1yBe proactive and stay ahead of the curve. The best defense is a good offense, as they say. This mindset will win you in today's highly competitive business landscape.
Chief Experience Officer at billquiseng.com. Award-winning Customer CARE Expert, Keynote Speaker, and Blogger
1yScott, I emoji 👏 and verbally celebrated your article to express my appreciation and kudos for your sharing that it's all about offense, not defense. Mission statements don't energize people to WOW customers. Passion statements do. So business leaders will passionately proclaim, "First, we will be the best for our customers. Then, we will be first among our competitors."
TEDx, International Keynote Speaker, Change Strategist, Brain Trainer, Author, Corporate Consultant,, Per Coach, Authority on Mindset Mastery, Neuromarketing/Brain BUYology, Workplace Productivity, Brain Hacks for Health
1yScott. Yours is about the only one I reoutinely read. Good points. We have heard, the best defendse is an offense, ask any lawyer. Another point is yes....when sitting on a "LEAD" we can be in dangerous spot as "the natural and inevitable side effect of mastery is APATHY". We see the Rise and Fall of Rome all the time and I question seeing it in our own USA at this time. Also, agree, change has changed....the velocity of change has changed and our lazy brain often does not keep up. A big problem! And agree with your point on be "aware" of the competition, but do not focus on it. I dated a wild guy, a racer, at one time, and he always said keep your eyes on the road ahead. When your eyes are focused on the competition, you lose the race, I seem to enjoy commenting on your posts vs. doing my own!!! Cheers
Technology Futurist Keynote Speaker, Business Strategist and Disruptive Innovation Expert
1yGreat article. I especially liked "A competitive edge in the marketplace is essential for any business to stand out and succeed. You must take an offensive approach against your competition to achieve that edge rather than simply playing defense."
Associate at Volunteer Energy
1yGreat post as the Eagles go to another Super Bowl. Fly Eagles Fly!