What’s the Deal with Credit Card Surcharging

What’s the Deal with Credit Card Surcharging

Imagine tacking on a small fee to your customer’s bill—not to tip the waiter, but to cover the cost of credit card processing. That’s credit card surcharging in a nutshell. These fees, especially for rewards-heavy credit cards, can hit businesses hard, often around 3% per transaction. Debit cards, on the other hand, are like the budget-friendly cousin, with fees typically under 1%.

 Here’s the catch: surcharges apply only to credit cards—not debit, prepaid, or gift cards. That’s a hard rule from the major card networks. The key is to keep it transparent, so customers know exactly what they’re paying.

 For instance, if someone pays a $100 check with a credit card and there’s a 3% surcharge, the receipt will spell it out clearly:

  • Total purchase: $100
  • Credit card surcharge: $3
  • Total charged: $103

GoTab is designed to automatically distinguish between credit and debit/prepaid cards so your staff has less training and fewer discussions about relevant fees. Plus, with mobile wallet payments, the credit card surcharge will only show up if a credit card was selected for payment.

Transparency makes all the difference.

 Read the full article to learn:

  • Why Businesses Implement Credit Card Surcharging
  • How to Play by the Credit Card Surcharging Rules
  • Customer Perceptions about Credit Card Surcharging
  • How to Ensure You Stay Compliant with Credit Card Surcharging Rules

Read More >


Elevate Your Brewery: Unlock Efficiency and Revenue with the Right POS

When choosing a new brewery Point of Sale (POS) system, take your time. Check its features and how it connects with other systems. The right system does more than meet your needs—it can help you earn more money. Your POS system is essential for your taproom. It helps operations run smoothly and creates a better experience for everyone. The right POS should be easy for both staff and customers to use. Here’s a closer look at what to think about when picking a POS system.

We dedicate considerable effort to assisting breweries, brewpubs, and taprooms in identifying the key POS features that are crucial when contemplating a switch. Naturally, we hope that if you're exploring new POS options, you will select GoTab. However, this article aims to provide valuable insights no matter which brewery POS system you decide on. Continue reading the full article to discover:

  • POS and Brewery Management Software Integration Benefits
  • How the Right POS Can Help Optimize Kitchen Efficiency
  • Catering to Diverse Customer Preferences for Ordering and Payment
  • Planning Your POS Transition Timeline and Budget

Read More>


CDP v CRM for Restaurants - What’s the Difference and Why It Matters?

Most restaurant groups and operators recognize the need for Customer Data Platforms (CDPs) and Customer Relationship Management (CRMs) systems, but often struggle to differentiate between the two. This confusion can lead to budget missteps; an ineffective data strategy; implementation complications; and missed ROI potential.

In this article we share insights from our partner, Fishbowl, a powerful marketing and analytics platform for restaurants. Their cutting-edge Guest Relationship Management (GRM) platform helps marketers and operators engage and maintain relationships with more guests, driving revenue and increasing marketing ROI.

Curious about the GoTab & Fishbowl Integration, download the fact sheet.

Read the full article to learn:

  • The key differences between a CDP (customer data platform) and a CRM (customer relationship management) system.
  • The benefits of using both a CDP and CRM for your restaurant
  • Key features to look for in a CDP / CRM Combo

Read More >


Heard on the Street

From handheld POS systems that keep our service flowing smoothly to integrations that simplify operations, GoTab has become an essential ingredient in our recipe for success.

Jason Cawthron, Owner, The Refinery, US Virgin Islands


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