Why Mentoring Programs?

The benefits of mentoring are myriad. For individuals, studies show that good mentoring can lead to greater career success, including promotions, raises, and increased opportunities. Organisations that embrace mentoring are rewarded with higher levels of employee engagement, retention, and knowledge sharing. In fact, mentoring has proved so beneficial that 71% of Fortune 500 companies offer mentoring programs to their employees.

While these statistics are encouraging, it’s important to remember that mentoring is not a magic wand that automatically creates success. The truth is that effective mentoring takes effort, and creating successful mentoring relationships requires specific skills, sensibilities, and structure from both the mentor and the mentee. Success happens when both parties take responsibility for making it work. Success happens when best practices are in place and so on and so forth...

The Difference Between Mentoring and Coaching

I have noticed that due to lack of understanding on the subject, many organisations confuse or mix-up the two. Below are a few of the key differences between mentoring and coaching:

Mentoring

1. Mentoring is often longer-term with some mentoring relationships lasting 6+ months and in several cases mentoring can last for over an year. In fact, some famous mentors and mentees cite lifelong mentoring relationships.
2. No qualifications are required for mentoring, which means that it is easy for organisations to start mentoring programmes quickly. Yes, mentoring training is often recommended but it certainly isn’t required.
3. As mentioned, mentoring is a lot more directive. It is about the mentor sharing their knowledge, experience and skills, telling the mentee and guiding them through direction.
4. Typically, mentoring is less structured than coaching and whilst having a mentoring meeting agenda and goals is recommended, it will be up to the mentee to put this together, compared with coaching which typically follows a more rigorous structure.
5. Finally, mentoring is mainly development driven and looks to the mentee to decide what they wish to achieve and which goals they have for their mentoring relationships.

Coaching

1. Coaching is often shorter-term and may be as short as a quick 10- or 15-minute conversation. In some cases, coaching relationships can be longer-term too.
2. There is training in coaching skills and a lot of coaching qualifications are available, and almost always necessary and certainly recommended, to be a truly effective coach.
3. Unlike mentoring, coaching is non-directive which means that it is about posing the right questions, providing the space, trust and confidence for the individual being coached to consider how they can achieve more, reach their objectives and find capabilities within themselves.
4. Typically, coaching is structured by line-managers or sponsors, so organisations will often sponsor an individual to be coached or a line-manager will send an employee to be coached for certain skills.
5. Coaching is performance driven and encourages the individual(s) being coached to perform in their day-to-day roles.

What Makes A Good Mentor?

A good mentor needs to be more than just a successful professional. A good mentor must have the disposition and desire to develop other people. It requires a willingness to reflect on and share one’s own experiences, including one’s failures. Great mentors must be able to both “talk the talk” and “walk the walk.”

Qualities We Must Look For

1. A good mentor has to have a desire to develop and help others. A good mentor is sincerely interested in helping someone else without any “official” reward. Good mentors do it because they genuinely want to see someone else succeed.
2. Current and relevant industry or organisational knowledge, expertise, and/or skills is a must. The best mentors have deep knowledge in an area that the mentee wishes to develop.
3. A willingness to share failures and personal experiences. Mentors need to share both their “how I did it right” andtheir “how I did it wrong” stories. Both experiences provide valuable opportunities for learning.
4. A growth mindset and learning attitude. The best teachers have always been and always will be those who remain curious learners themselves. Would you rather be advised by someone whose mind is shut because s/he knows it all or by someone whose mind is open because s/he is always looking to deepen the knowledge?
5. Skill in developing others. This includes the very real skills of active listening, asking powerful, open-ended questions, self-reflection, providing feedback and being able to share stories that include personal anecdotes, case examples, and honest insight.

What Makes A Good Mentee?

Just as there are specific characteristics of a successful mentor, there are attributes and sensibilities that make for a good mentee. This is important, because mentees must remember that mentors are doing this from the goodness of their heart, so being a good mentee is the best way to ensure the relationship enjoys a healthy purposeful existence.Mentees need to be:

1. Committed to expanding their capabilities and focused on achieving professional results.
2. Clear about their career goals, needs, and wants. Mentoring isn’t therapy where one just rambles aimlessly. mentees are responsible for creating the mentoring agenda, so they must be clear about what they hope to get from mentoring.
3. Willing to ask for help, show vulnerability, and explore different paths and perspectives. Mentees must be open and receptive to learning and trying new ideas. No mentor wants to advise someone who isn’t open to learning!
4. Able to seek and accept feedback — even the “constructive” kind and act upon it.
5. Be personally responsible and accountable. Mentors want to see movement and growth. If you say you are going to do something, then do it! Sitting on the sidelines in a mentoring relationship is not going to work.

Last Word

To summarize, mentorship programs have become an increasingly popular resource as organizations recognize the value of employee development. Mentorship relationships happen naturally within any professional setting when someone with more experience (the mentor) offers valuable insights to someone with less experience (the mentee). But establishing formal mentorship programs adds the structure and consistency necessary for long-lasting and positive outcomes.

Here are final takeaways for a successful mentor-Mentee relationship:

1. Communicate often,
2. Schedule regular meetings, at least once a month,
3. Prepare before meetings and reflect afterward,
4. Share goals,
5. Seek feedback.

About the Author

Muhammad Sajwani is a C-Level HR, Transformation Leader, Board Advisor, Business Coach & Organisational Consultant working in the capacity of Managing Director, Evolve HR. He is an author, columnist and a contributor who besides writing for other platforms also regularly writes at BizCatalyst 360. He brings along 30+ years of local & international experience. He is a change catalyst specializing in unleashing the human genius through Leadership, Creativity and Change Management. Muhammad has been instrumental in helping organizations come to terms with organizational changes like right-sizing and business process re-engineering. His innovative approach & high personal competence encourages people to not only accept change, but also to excel in it. Muhammad has diverse experience in conducting strategic & management development programs, conferences & events for organizations across sectors.

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