Why It Pays to Get Emotional at Work
Have you seen a CEO scream in a meeting? Hopefully not in real life. But probably on the big screen.
When a CEO in the movies yells and humiliates people, the bad behavior is always justified by their unbending passion and relentless pursuit of success.
Going by these portrayals, you would think that arrogance and a hot temper are necessary qualifications for leading a company. I understand the dramatic appeal of the stereotype. But real leaders draw the line between uncontrolled outbursts and showing that they care deeply about their work.
Some people take this too far the other way, though. There are those that argue feelings do not belong in the workplace. They think "emotional intelligence" means sublimating your natural reactions to be "professional."
I have long argued that trying to eliminate emotions from the workplace just creates problems down the line.
Emotions are powerful and can be a source of strength. There is nothing wrong in showing that you are passionate about what you do. Just the opposite — expecting us to check our emotions at the door at the start of the workday is unrealistic and counterproductive.
It is nice to now see the research confirming that getting riled up at work is a good thing. A recently published study shows that people who have largely emotional (rather than logical) responses to failure achieve more when they tackle a related task in the future.
Here is what you can gain by getting emotional at work:
More growth
The study's author says that thinking about a failure logically can lead to rationalizing it away. If instead you allow yourself to have an emotional reaction, you give yourself the opportunity to feel that pain and learn from the experience.
More honesty
People can always tell when you are hiding your true feelings -- that stands in the way of building mutual trust. Having open and frank discussions will create a culture of honesty where everybody feels free to express themselves and their opinions in constructive ways.
More passion
If your team thinks you do not care, it can be demotivating and even demoralizing. Show them that you take things personally. Your intensity and dedication will rub off, allowing your entire team to feel meaning and purpose.
More innovation
Honesty and passion are the sparks for so many great ideas. If you are more worried about avoiding conflict than being straightforward, how can you have those conversations that lead to changes and innovation?
Do not deny your feelings — let them motivate you and fuel your growth.
Even negative emotions can be an asset if you channel them positively. You can show disappointment and frustration while remaining professional. Just make sure you do it in a respectable way. Your emotion should not be directed at others in a negative way.
In other words, good leaders know how to show their passion without being a jerk. Obsessive egomaniacs may be entertaining in movies, but nobody wants to work for one.
How do you use emotion to improve your work?
ABOUT BRIAN AND AHA!
Brian de Haaff seeks business and wilderness adventure. He is the co-founder and CEO of Aha! — the world’s #1 product roadmap software — and the author of the bestselling new book Lovability. His two previous startups were acquired by well-known public companies. Brian writes and speaks about product and company growth and the adventure of living a meaningful life.
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Originally shared on Inc.
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7yHighly appreciate the post, Brian, I’d love to share it.
Insight - Innovation - Leadership - Development - Learning - Mediation - Communication
7yIts better to be human than dishonest with your emotions. Sure, it may demand a little work afterwards, to explain it to your surroundings, but it pays off, when people dont smother the truth of what they think. Leaders just have to know how to handle it. Time is also a factor. Some meetings or projects, are more sensitive than others etc. Its actually part of systemic theory, to give room for exploring both emotions and unthinkables, in a neutral setting. These things will be even MORE important, with the new fully digital/virtual generations, in the workplace. They demand to be allowed a certain emotional freedom in their lives. Trick is to make it work profitably and with good cultural results.
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7yThe emotions are a powerful way to motivate you Disappointment is merely the opposite of satisfaction If you want to feel the positive of satisfaction, one must feel the negative of disappointment Then resolve to channel that same energy when similar circumstances occur, to act in ways that promote feelings of satisfaction
Accountant/Production Analyst
7y“If you are more worried about avoiding conflict than being straightforward, how can you have those conversations that lead to changes and innovation?” Yes!
Integrated Communications Strategist at Lockheed Martin
7yI think that this is a great article, and that there should be a balance between being contained and demonstrating emotion at work.