Why Providers Need Our New Payment Capabilites

As you may have heard through the grapevine, Health iPASS has joined forces with Sphere, a software company revolutionizing healthcare and wellness payment integration. If you are familiar with Health iPASS, you know that we specialize in touchless patient intake, check-in, and payment. Health iPASS has been getting your practice paid by going after those patient dollars that sometimes slip through the cracks, such as prior and residual balances, and inconsistently collected copays. We’d like to tell you a little bit more about our new parent company, Sphere, and how this alliance adds value to the Health iPASS platform.

Who is Sphere? So glad you asked! The high level? Sphere is a payment and software company. Their cutting-edge tech includes security software, seamless technology to support native workflows, and merchant processing services. Through the TrustCommerce platform, Sphere enables clients to process highly secure and compliant transactions, an ability that dovetails perfectly with the Health iPASS solution. They are headquartered in Nashville, TN with offices in New York, California, Texas and Colorado. Sphere is a Waud Capital Partners private equity company.

With a long history of expertise in the healthcare space, Sphere also specializes in other industries such as not for profit, parking/transportation, and insurance.

With the acquisition of Health iPASS, Sphere is placing a greater focus on leveraging their payment capabilities for the benefit of healthcare providers. Put simply, Sphere understands the unique challenges and sensitivities that accompany healthcare payments and can tailor solutions that drive quicker and better results for your practice.

With Sphere, all Health iPASS users can now enjoy end-to-end patient payment support that allows providers to either use their preferred merchant processing, or upgrade to HiPPAY to centralize all your patient payment needs under one umbrella. By becoming a Sphere company, Health iPASS can now provide a one-step shop that does not require medical providers to interact with third-party payment processors. This integration also enables Health iPASS to provide seamless customer service for our clients with one support number to call for any payment-related concerns.

For more information, visit the Health iPASS website to schedule a demo, or for current clients, contact your Client Success manager.

Originally published January 26, 2021 by Allyson Howard.