Why wait for the New Year?

1. Is your insurance due for renewal in the new year?
2. Are you disatisfied with your current broker but for some reason are still with them?
3. Do you get the feeling that you aren't valued as a customer, or perhaps they just seem to want to push more and more products at you, without really establishing whether you actually need them or not?
4. Finally, are you being pestered by other brokers who are so desperate to hit a sales target that they keep cold calling you to see if they can quote for your business, and you are hesitating over whether or not to speak to them?

Then instead, may be what you actually need is to speak to a broker who doesn't need to cold call, because he gets enough new business through referrals and networking (including on Linkedin)? A broker who only sells clients the cover & services they need, having first spent time with them understanding their business.

In fact, I find that clients who actively seek me out, tend to be looking for advice and experience, rather than simply being interested in what price I can quote. Don't get me wrong, price is important, but only once the correct basis of cover has been established. Often the clients that come to me will say that their previous broker wasn't really interested in their business and always seemed to be in a rush to get off to see someone else. That's probably because they have large sales targets to achieve, to help fund their plush corporate offices.

If a broker tells you that they just need a copy of your current schedule in order to quote, and then doesn't bother to undertake a full 'Deep Dive' into your business in order to understand it fully, then my advice is that you should walk away!

Yes, knowing what is covered under the current schedule is important, as it allows a good broker to make sure that whatever quote they eventually put in front of you isn't disadvantaging you in any way, by reducing a particular element of cover for example, but it isn't enough to provide a quotation on its own. Afterall, if the previous broker got it wrong, all the new broker would be doing would be replicating the mistake!

With over 35 years in the industry, working at a senior level, I am confident enough to challenge my clients and really seek answers to those questions that others may perhaps not be willing, or indeed able to ask. By doing so, I tend to really get into the detail and understand a business properly. You'd be amazed how many times that by simply asking more questions than the other broker, I find errors or omissions in the current insurance arrangements that could have been potentially disasterous had they not been put right.

At Konsileo we don't have large sales targets set by managers; we are left to get on with things and are trusted to do the right thing by way of our clients. We don't have large corporate offices to house all those managers in either, most of us work from home, meaning we can be nimble where we need to be on pricing. What we do have though, is a great way of working and a way of collaborating with our colleagues, which means we can bring the best knowledge and experience within our community of brokers to our clients as and when needed.

So, if you are fed up with your current broker and are looking for someone who can be bothered to come out and see you on site if required. If you fancy a fresh start in 2024, then make it your New Year's resolution to speak to me!

Come to think of it, why wait until the new year?

E: tim.rogers@konsileo.com T: 01905 932543 M: 07827 457464