World-class FIs, branch trends, and automations
Global banking profits may be up, but FIs are still fighting an uphill battle. From increasing client expectations
In a recent report, Forbes ranked the Best Banks in the World based on five criteria: trustworthiness, terms and conditions, customer service, digital services, and quality of financial advice. 60% of the US-based best banks in the world world work with Kinective!
Keep reading to see the full list of winners.
From transaction centers to value drivers
Relationships are key for growth. Or at least, that's what many FIs are concluding when they think about the role of branches. What used to be a predominately transaction-focused channel, leaders are now trying to reclaim a branches role as a driver of growth and value
The future is phygital. In a recent interview with Josh DeTar, the host of Digital Banking Podcast, Kinective CEO Stephen Baker breaks down why community FIs are the lifeblood of local economies, how embracing phygital (physical and digital) can modernize teams and processes, and how fostering an innovative team culture
The key to deposit growth? Convenience. It's no surprise that the competition for deposits is fierce, so what are the successful FIs doing? This article takes a look at a cohort of FIs who have seen growth, and they all have something big in common: they have removed friction from funding by introducing digital account opening. Read the whole study here.
Building better fintech for credit unions
This week on the Common Cents podcast: How can credit unions and community banks stay competitive and community-centric? How do you listen and respond to consumer demand to build better for members and customers? And finally: Why are fintech partnerships so essential for the future of credit unions and community banks?
Ben Maxim, Chief Operating Officer of Reseda Group, tackles these topics and shares how his team improves tech offerings in the industry both by building their own solutions and through their partner ecosystem.
Listen and subscribe on Apple Podcasts, Spotify, or the app of your choice.
Recommended by LinkedIn
AI in local branches
Smaller branches are keen on AI. The pandemic accelerated changes at big banks, where Chase and Wells Fargo already have branches that look more like lounges than banks. But it’s not just Wall Street-sized banks where AI is disrupting the way things works. It turns out smaller branches are seeing their size as an advantage, empowering them to move faster
Bid adieu to manual processes. Let's face it. Manual processes are killing productivity and costing you money. Our hot-off-the-press anti-manual manual gives you all of the tools your team will need to determine which manual processes to attack first, and how to do it. Get the free guide.
Is it time to replace your TCR (Teller Cash Recycler)?
If your team is starting to have conversations about your TCR (teller cash recycler) replacement strategy... stop where you're at.
Your team could be throwing money away by replacing the wrong TCRs... or even purchasing more than you need.
This worksheet will take you through the right questions to ask, and the metrics to pay attention to, when creating your TCR replacement strategy. Download the worksheet!
Tour de conferences: May lineup
If you're planning on attending any of these events, we'd love to see some friendly faces. Come say "hi" if we're in the same zip code!
Congrats to the world's best banks!
“Customers need confidence in their bank’s financial stability and the security of their money,” says Cloris Chen, CEO of Cogito Finance, which provides institutional grade equities to the blockchain. “Trust and security, along with technological innovation, are three of the most important factors that make a good bank for all customers, regardless of whether they are corporate or retail, international or local.”
Here's a roundup of Kinective's clients who are recognized by Forbes as a best bank in the world: