ITIL

ITIL Tool Day, the event of the year, is finally upon us! 🤝 13 innovative tool vendors ready to showcase their ITIL-ready solutions 🌍 6,000+ ITIL professionals from over 100 countries 🎙️ 2 live sessions packed with insights and strategies 💡 Endless opportunities to transform ITIL adoption If you’re passionate about ITSM, curious about the latest tools and ready to level up your ITIL implementation, this is the event you simply cannot miss. 📅 Wednesday, 4 December 2024 - Digital Event 💻 If you haven't registered yet, this is your last chance: https://lnkd.in/dMwV8AVg The wait is over. See you all soon! #ITILToolDay #ITIL #ITSM #ITILAdoption #FutureOfITSM #PeopleCert

The way VALUE is achieved is driven by three aspects: 1️⃣ Outcomes 2️⃣ Costs 3️⃣ Risks Episode 4 of our mini-series Breaking Down the Framework is out now. Happy watching! 🟣 Discover ITIL Certifications: https://lnkd.in/d8ZXTJ-i 🟣 Discover the ITIL4 Framework: https://lnkd.in/dtvtNanQ 🟣 Elevate your career with PeopleCert Membership: https://lnkd.in/dP6Zmxcq #ITIL #ITIL4 #ITSM #ITServiceManagement #DigitalTransformation #BusinessValue #Frameworks #ProfessionalGrowth #CareerDevelopment #PeopleCert #ITLeadership

#ITIL transcends IT and fosters structured and responsive service management that directly drives business success. In our new blog post, we discuss how by embracing ITIL-aligned practices, GAM - Solutions has extended Proactivanet’s capabilities to manage diverse assets - ranging from heavy industrial machinery to critical IT resources - across global operations. 👉 2 min read: https://lnkd.in/ge6Y3N9g 📅 This fascinating topic will be fully explored at ITIL Tool Day on 4 December 2024. If you haven’t registered yet, do it now: https://lnkd.in/dMwV8AVg 13 Tool Vendors | 6,000+ registrants | 100+ countries | 2 sessions | 1 epic day #ITToolDay #DigitalTransformation #ServiceManagement #ITInnovation #ITSM

Can AI help maximize ITSM employee satisfaction? 🤔💻 In this guest blog post, authored by Michael Dobner and Christian Schuele from OMNINET, we explore how integrating AI within service management processes allows organizations to prioritize both efficiency and employee well-being with the overarching goal of improving customer satisfaction.   👉 You can read the full blog post here: https://lnkd.in/dMZ5XVtR   📅 This fascinating topic will be fully explored at IT Tool Day on 4 December 2024. If you haven’t registered yet, do it now: https://lnkd.in/dSZkHbz6    #ITSM #ArtificialIntelligence #EmployeeSatisfaction #CustomerExperience #ServiceManagement #ITIL #AIinITSM #PeopleCert

This is the Service Value Chain. It sits at the core of the service value system and it includes 6 value chain activities that lead to the creation of products, services and value. These are: 1️⃣ Plan 2️⃣ Improve 3️⃣ Engage 4️⃣ Design & transition 5️⃣ Obtain / build 6️⃣ Deliver & support Check out the video 👇 to learn more. Keep evolving. #ITIL4 #ServiceValueChain #ServiceManagement #ITILPractices #ValueCreation #ContinuousImprovement #DigitalTransformation #BusinessExcellence #ITSM #ProcessOptimization #ITILFramework

If you're in Brussels 🇧🇪 next week, you don't want to miss this! 👉 Register here: https://lnkd.in/dbrTJGw2

🔧 The event of the year, ITIL Tool Day 2024, is fast approaching!   Today we’re excited to reveal our speakers who bring diverse expertise in service management and digital transformation. Each speaker has hands-on experience in reshaping #ITSM for lasting impact – all ready to share their insights with you!   Whether you're looking to refine your ITSM strategy or explore the potential of Accredited Tool Vendor (ATV) solutions, this is a unique chance to learn from those who have been at the forefront of the industry.   📅 4 December 2024 👉 Don’t miss out! Secure your spot today: https://lnkd.in/dMwV8AVg   #ITILToolDay2024 #ITIL #ITSM #TechInnovation

Happy Monday ITIL fans! ITIL is full of informative graphs and models to help explain and illustrate key parts of the framework. They are important figures in the textbook and they offer a helpful source of information to take away and apply in your professional lives. In the 2nd short video of our new series "Breaking Down the Framework" we discuss the Service Value System!   Five key components can convert opportunities and demand and transform them into VALUE. Check out how in the video below 👇. 🟣 Discover ITIL Certifications: https://lnkd.in/d8ZXTJ-i 🟣 Discover the ITIL4 Framework: https://lnkd.in/dtvtNanQ 🟣 Elevate your career with PeopleCert Membership: https://lnkd.in/d8ZXTJ-i #ITIL #ITIL4 #ServiceValue #IT

Today we're launching something special: 🎬 ITIL In Focus - a new YouTube series! 🟣 What is ITIL In Focus? It's your new go-to video series to understand the key concepts of ITIL! It's a deep dive into Service Management with expert-led discussions, practical insights and real-world applications of ITIL methodologies. Each video explores essential concepts, best practices and innovations to help you enhance IT processes, optimise service delivery and -in the process- elevate your career. 🔥 Episode 1 is out now on YouTube: https://lnkd.in/dGgZY829 🔔 Don’t let FOMO get the best of you – hit subscribe and stay in the loop for every episode! With thanks to AMBITIOUS and all the PeopleCert product and marketing pros who brought their passion and expertise to this project.

🔧 Mark your calendar for ITIL Tool Day 2024: a must-attend online event on 4 December tailored for IT managers, service desk leaders and all ITSM professionals!   Hear directly from ITSM tool users who have transformed their operations with Accredited Tool Vendor (ATV) solutions, as well as from software providers who pursued this prestigious accreditation to elevate their offerings. This is your chance to gain practical knowledge, explore industry best practices and learn how ATV certification drives meaningful results. 👉 Secure your spot today: https://lnkd.in/dMwV8AVg Whether you’re refining your existing strategy or building one from scratch, this event has something for everyone serious about impactful IT service management. #ITILToolDay2024 #ITIL #ITSM #TechInnovation