Zendesk Partners reposted this
💡 We’re incredibly excited to announce Zendesk intends to acquire Local Measure in a strategic move to broaden our customer and employee service solution. Voice is one of the most important ways businesses connect with their customers, and this acquisition will accelerate Zendesk’s expansion into larger, more complex service environments, enhance its AI-powered voice capabilities, and strengthen its collaboration with Amazon Web Services (AWS). This move will accelerate our journey toward delivering a fully integrated AI-powered voice platform, and is a bold step toward redefining AI-driven service. Read more about the proposed acquisition here: https://zdsk.co/4k9YPvd