Michael R Hoffman

Michael R Hoffman

Customer Worthy Author, Keynote, Advisor Growth, Innovation, CX, Digital Transformation Strategy and Workshop Facilitator

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Did 2019 systems just get really old? Or, did 2020 need for digital urgency leapfrog everything?

Did 2019 systems just get really old? Or…

August 17, 2020

2 likes

Customering Cx to Dx Transformation

Customering Cx to Dx Transformation

May 17, 2019

5 likes1 comment

NYC MIT Forum VR 3D Printing Notes

NYC MIT Forum VR 3D Printing Notes

April 18, 2018

1 like1 comment

22 VR ER Misses @ March Madness But We are Soooo Close (not VR related)

22 VR ER Misses @ March Madness But We are…

April 6, 2018

1 like

150 seconds worth watching

150 seconds worth watching

October 10, 2017

11 likes

Got AI? Customers Move Faster than Humans can Manage. Love your Robot AI1st Marketing

Got AI? Customers Move Faster than Humans…

August 24, 2017

2 likes

Why Customer Experience Matters? If a Customer Doesn't Buy, The Whole Company Fails

Why Customer Experience Matters? If a…

July 17, 2017

13 likes2 comments

Mary Meeker 2017 Internet Trends Report

Mary Meeker 2017 Internet Trends Report

June 2, 2017

1 like

Customer Panic! My Data went where? Customer Worthy Excerpt

Customer Panic! My Data went where? Customer…

March 9, 2017

8 Steps to Marketing + Sales + CRM Mastery aka Customer Experience Awesomeness

8 Steps to Marketing + Sales + CRM Mastery…

November 11, 2016

11 likes

BIZHealth At-a-Glance FSI's Put It Everywhere?

BIZHealth At-a-Glance FSI's Put It…

June 6, 2016

2 likes

How Do You Manage 1,200 Programs...During a Meeting? Phone!

How Do You Manage 1,200 Programs...During a…

May 27, 2016

1 like

Let's Go Visit a Customer Blind Execs Call Report

Let's Go Visit a Customer Blind Execs Call…

May 25, 2016

Grow! Disrupt! Innovate! What Would Amazon Do?

Grow! Disrupt! Innovate! What Would Amazon…

May 17, 2016

Ever Wonder What Robots and Intelligence Can Do for You?

Ever Wonder What Robots and Intelligence Can…

May 14, 2016

2 likes

Got Customers? Want More? Goto Pg 103 #Free

Got Customers? Want More? Goto Pg 103 #Free

December 29, 2015

1 like

IoT For the Rest of Us - What is Internet of Things?

IoT For the Rest of Us - What is Internet of…

October 22, 2015

4 likes

Aspirational Design Engage Client Early Often

Aspirational Design Engage Client Early Often

June 28, 2015

3 likes

Digitized Customer Management: Customer Sensor

Digitized Customer Management: Customer…

June 23, 2015

1 like2 comments

Put Millennials & Gen Y Z Gaming Skills to Work..on Work

Put Millennials & Gen Y Z Gaming Skills to…

June 19, 2015

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