Richard Jeffreys

Richard Jeffreys

Banking Managing Director | FinTech Exec | Generating Sustainable Value from Customer Initiatives | Data-led Value Realisation | Organisational Transformation | Passionate about Culture and People-Centric Transformations

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Closing the Customer Experience Gap

Closing the Customer Experience Gap

January 19, 2021

32 likes18 comments

Path to Zero: your customer satisfaction journey starts here

Path to Zero: your customer satisfaction…

November 20, 2020

12 likes

Thank you Lumoa, Refinitiv, Shawbrook Bank, UK Civil Service and Audeliss. There is humanity in hiring ...

Thank you Lumoa, Refinitiv, Shawbrook Bank…

October 27, 2020

12 likes1 comment

1 year ago today - HCD memory

1 year ago today - HCD memory

August 28, 2020

26 likes7 comments

Every Voice Matters. Here's what you have said.

Every Voice Matters. Here's what you have…

April 30, 2020

13 likes6 comments

Your feedback has never been more valuable. Please read and comment

Your feedback has never been more valuable…

April 13, 2020

11 likes5 comments

A short message of thanks to my contacts ...

A short message of thanks to my contacts ...

October 8, 2018

47 likes3 comments

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