Sara Odorisio

★ Hospitality, Customer Service & Leadership Training | "I help luxury hotels with up to 150 rooms exceed guest expectations and achieve higher satisfaction ratings"

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When your Customers aren’t up for Small Talk: Understanding the Signs

When your Customers aren’t up for Small…

January 8, 2025

12 likes2 comments

Is Perfectionism Holding You Back? Here's How to Break Free!

Is Perfectionism Holding You Back? Here's…

December 4, 2024

12 likes

How To Connect with Customers if You’re an Introvert

How To Connect with Customers if You’re an…

November 6, 2024

12 likes9 comments

Why is it Important to Listen to Your Customers?

Why is it Important to Listen to Your…

October 2, 2024

11 likes2 comments

How to Tailor Your Service to Your Customers' Personality

How to Tailor Your Service to Your…

September 4, 2024

10 likes2 comments

The Power of a Handwritten Note in Business

The Power of a Handwritten Note in Business

August 7, 2024

15 likes2 comments

I Asked a Customer if He Was Dumb

I Asked a Customer if He Was Dumb

July 3, 2024

11 likes

The Wrong Time for a Conversation

The Wrong Time for a Conversation

June 5, 2024

12 likes4 comments

Positive Words = Happy Customers

Positive Words = Happy Customers

May 1, 2024

13 likes10 comments

Don't Hang Up First

Don't Hang Up First

April 3, 2024

10 likes

Broken Promises...

What happens when a business promises and doesn't deliver.

Broken Promises... What happens when a…

May 4, 2023

15 likes1 comment

The Importance of Being Called the Right Name

The Importance of Being Called the Right Name

April 5, 2023

12 likes14 comments

Don’t win arguments by losing customers!

Don’t win arguments by losing customers!

March 1, 2023

16 likes8 comments

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