Thomas Randall

Lead Researcher, AI Market Analysis | Ph.D., PMP

View articles by Thomas Randall

Altman's Firing: OpenAI's Org Structure Has a Role to Play

Altman's Firing: OpenAI's Org Structure Has…

November 19, 2023

17 likes4 comments

Four Concerns on the Value Proposition of a Unified UCaaS/CCaaS Platform

Four Concerns on the Value Proposition of a…

November 2, 2023

5 likes

What is Zoom in 2023?

What is Zoom in 2023?

October 16, 2023

21 likes1 comment

Generative AI in the Enterprise Contact Center: Use Cases, ROI, and Preparation

Generative AI in the Enterprise Contact…

October 3, 2023

14 likes4 comments

Generative AI Through the Backdoor: The Danger of Foundational Model Sprawl

Generative AI Through the Backdoor: The…

September 26, 2023

25 likes4 comments

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