Save more on merchant fees with Zeller.

Merchant fees and charges are a financial factor every business must consider. While many providers make their merchant charges difficult to understand, others offer simpler, more transparent pricing so you know exactly what your merchant fee covers from the outset. 

Simply put, every time a customer taps, dips or swipes their credit card, debit card or mobile wallet during a transaction, you’ll pay a nominal fee for this transaction to be processed. This is the usual form of merchant fee that’s expected whenever a payment is processed. However, further fees can be leveraged on top of this if you’re not careful to select the right provider.

Some banks will charge for other items, such as chargeback fees, or separate transaction fees on top of the merchant service charge. What makes merchant fees even more confusing is that some financial institutions apply a different fee to transactions based on the different cards your customers might choose to use when transacting with your business.

Perhaps you’ve heard of fee free EFTPOS transactions before. If so, you’re likely wondering how they fit into dealing with merchant fees — how can a payment be processed without any fees attached to it?

It’s all to do with your own unique business policy, namely whether or not you have chosen to charge your customers a surcharge when they transact with you via credit card, debit card or mobile wallet. Surcharges exist to help your business cover the cost of accepting card payments, by having a customer pay the merchant fee or charge.

Surcharges may cover a variety of different fees alongside the merchant charge, and are usually small enough for a customer to agree to pay them. However, there is no such thing as a truly fee free transaction — either your business or the customer pays for the transaction to be processed. As such, surcharges must be considered alongside your business reputation and customer profile.

Zeller keeps merchant fees simple. Using a Zeller EFTPOS terminal enables you to open a fee-free merchant account. Payments accepted with Zeller Terminal are deposited into your merchant account overnight, ready for you to access fast with a free business Mastercard.

Zeller’s card processing rate is 1.4% per tapped, dipped or swiped card payment, no matter what card your customer chooses to use. If you accept MOTO (mail order, telephone order) payments via your Zeler Terminal, the merchant fee is 1.7%. And if your business processes over $250K annually in card payments, the Zeller Sales team can work with you to provide an even lower custom card processing merchant fee.

Zeller will always be transparent about the fees we charge for using Zeller Terminal. You’ll pay one low rate for all card types, with no surprise fees or hidden charges.

Merchant charges can be an overwhelming concept for new business owners. However, when you’re working with a Zeller Transaction Account and EFTPOS terminal, it’s simple to manage. We provide one low, flat rate for all businesses, and will work with you to build a solution that suits your unique business needs.

Find out how Zeller (leading merchant payment service provider) can help you lower your merchant fees by signing up for your free Zeller Account today, or leaving your details with the Zeller Sales team so we can get back to you.