We Are In This Together, and We Are Here to Help.

We are closely monitoring and following health and safety guidelines from government agencies and public health officials as well as tracking global developments related to COVID-19. We have taken swift action to shore up our own business operations and ensure business continuity. Simultaneously, we’ve worked to safeguard our employees and minimize the risk of exposure to COVID-19 so that Rackers can continue to deliver Fanatical Experience™ to our customers. Our offices and data centers remain secure and operational. Our business continuity plans ensure that we can effectively continue operations without disruption. Clients will continue to have full access to their Rackspace account team and support services.

Josh Prewitt, our Chief Product Officer, noted that these are extraordinary times and it is powerful to see all the ways that our partners, customers and industry as a whole are coming together to help.

As we are all moving fast, we wanted to help aggregate resources - to make it easier for you to seek solutions. This support page contains expert advice, solution options and resources that you can leverage to help keep your business running through this disruption.

We will continue to update this page with any new resource options. Our commitment to our customers and our employees has never been greater, and we are here to help you in any way we can.

Resources Available to You: