Reed Strauss

My Background

Reed Strauss is a Product Marketing Manager on the Salesforce Field Service team. With a decade of Salesforce expertise, he thrives on creating innovative solutions for business challenges. Outside of work you can find him hiking, mountain biking and skiing.

A dispatcher looks at a field service roadmap with an AI bot in the background.

Reed Strauss

December 18, 2024

Here’s where to start — and where to go — when adopting AI tools to your field service operations.

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